The UPS Store

3.2
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5861 in Searcy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Colonnade Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1560 W Beebe Capps Expy, Searcy, AR
72143, United States

Hours

Reviews

3.2
114 reviews
5 stars
62
4 stars
1
3 stars
1
2 stars
1
1 star
49
  • MF
    Mark Frisbie
    Dec 26, 2025
    5.0
    This UPS store is excellent. The people there are kind and respectful even when an irate person in front of me just couldn’t be pleased, demanding answers that were beyond the store’s capabilities. The staff did great, was composed and respectful. Great job!
  • MF
    Mark Frisbie
    Dec 26, 2025
    5.0
    The store staff was great! Professional, respectful, and kind. There was an irate customer in front of me and she just couldn’t be pleased and demanded answers beyond the capabilities of the store. These people held their composure and answered her respectfully multiple times. My hat is off to them! Well done.
  • MG
    Melody Giovannangeli
    Nov 26, 2025
    2.0
    I usually love ups but the driver that delivered to Bradford today delivered my package to my neighbors front porch. Luckily I saw it sitting there and my Amazon said delivered so I went and checked it and sure enough it had my name on it. I know mistakes happen and it’s fine but just for future reference maybe pay more attention to the address next time.
  • VP
    Vanessa Pinedo
    Nov 18, 2025
    1.0
    The staff who work in customer service should do a better job. They should greet people and at least smile! It’s very unpleasant to walk in and not even have your greeting acknowledged. It’s always the same in this UPS location
  • BF
    Brandon Family
    Nov 3, 2025
    1.0
    Horrible experience! I had a few returns from Amazon. It was the first time I've ever had to do a return so I wasn't 100% what to do. Of course, I knew to show the codes. I was having trouble with finding the barcode on one of the returns and the woman behind the counter (Carol) was so rude. She informed me she didn't work for Amazon and wouldn't even offer a suggestion she just wanted me out of her way as quick as possible. Maybe she doesn't love her job but professionalism has been lost and it's so sad. You have no idea what kind of day your customers are having. Show some compassion and be willing to go out of your way to offer a little help. That's what customer service is, helping the customer.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5861 in Searcy offer?

The UPS Store #5861 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #5861 located?

It is located at 1560 W Beebe Capps Expy, Ste C, Searcy, AR 72143 in the Colonnade Shopping Center.