United States Postal Service

3.6
67 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 203 S Boston Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
203 S Boston Ave, Russellville, AR
72801, United States

Reviews

3.6
67 reviews
5 stars
36
4 stars
8
3 stars
3
2 stars
3
1 star
17
  • LA
    Layne Austin
    2 days ago
    1.0
    This might be the worst post office in history!!! They don’t answer phones they don’t know where anything is or even if they do can’t get it there on time. Absolutely worst service!!!
  • P2
    PoolPro 2022
    Nov 10, 2025
    5.0
    Went by a couple weeks ago, and the employees were very respectful and helpful to what I needed.
  • MM
    Makayla
    Oct 8, 2025
    4.0
    There are 2 separate times where I had bad experiences here, but this is still my preferred USPS location! Most of the employees are very nice or are just simply doing their jobs correctly, but I have had one man(who was wearing a full suit??) be extremely rude to me the very first time I stopped by, & one other employee who was very condescending & disrespectful over me using wrapping paper on my small business shipments. I didn’t like the way he addressed the issue or the fact that he made me sit for his full tutorial on how to tape over the box/wrapping paper in 2 different directions with packing tape, like I was stupid, but I do understand his point, & how it might’ve caused issues for me & my packages. He called me back to the class I didn’t sign up for & embarrassed me when I tried to leave, basically scolding me for not listening to all 10 steps of his 2-step process. There are at least 2 men who are there most of the times I have been in who are always very friendly!
  • MA
    Matt Ackerman
    Sep 29, 2025
    1.0
    The person that delivers my mail needs to be fired. I had photos sent through the mail. Ones I cant replace, the envelope had a piece of cardboard in it to prevent bends and on it in big letters says DO NOT BEND. They put the address stucker over it. The mail person decided to fold it in half and shove it in the box.
  • RC
    Rhonda Cole
    Jun 2, 2017
    5.0
    Very friendly. Always helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.