Brand Certified
United States Postal Service
2.7(196 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
401 N 8th St, Rogers, AR
72756, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 N 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
196 reviews
5 stars
72
4 stars
10
3 stars
4
2 stars
6
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some staff praised for their kindness and efficiency, while others are criticized for rudeness and lack of empathy.
Staff Performance
Several reviews highlight specific employees who provided excellent service, contrasting with complaints about certain staff members who were unhelpful or disrespectful.
Service Efficiency
While many customers appreciate the quick and efficient service, there are numerous complaints about delays, misdeliveries, and issues with package handling.
Cleanliness and Environment
Some customers noted that the post office is clean and well-maintained, while others reported unpleasant odors and unsanitary conditions.
Communication Issues
Customers frequently expressed frustration with communication, particularly regarding phone support and automated systems that do not resolve issues.
- IJivette JuarezFeb 9, 20261.0The lady who deals with passports is horrible. She has an attitude and didn’t even let me take my photo again. She didn’t even count down when she took my passport picture, so I asked her if she could and she said no. Horrible communication, horrible customer service. Horrible attitude !
- KGKate GantnerFeb 3, 20265.0The staff at the 8th Street Rogers Post Office is truly exceptional. Every time I visit, I’m impressed by how kind, patient, and efficient they are—no matter how busy it gets or how unprepared customers may arrive. You can really feel the teamwork and care they bring to every interaction. Because of this team, I actually enjoy going to the post office (which is saying something!). I know people often only leave reviews when something goes wrong, but I wanted to take a moment to recognize how consistently great this staff is. They go above and beyond, and it does not go unnoticed.
- ABArt BeldenJan 27, 20265.0Hard working folks. Always friendly and fast service. They're reviews are inaccurate. I've always had terrific service here. I gave them 5 stars, they deserve it. Thank you so much.
- RHRebecca HurleyJan 27, 20261.0To the lady with the update attitude that gave me some robot answer. I hope you will never be in my situation lack of empathy from you was uncalled for and then you treat the next person with respect. To the kind supervisor who tried to listen to me while I was crying thank you! Even though I could not speak about it and left I appreciated your help! Thank you for your kindness!
- TTtheworldisyoursDec 26, 20254.0I would like to recognize a specific clerk named Jennifer for her excellent service. She was extremely helpful to both my mother and I during our passport appointment. Jennifer was patient, kind, and knowledgeable. I currently have a valid passport book and wanted to apply for a first-time passport card. Another clerk (I believe her name was Tammy or Tanny) told me that applying for a card would cancel my passport book and that I would need to renew everything and pay $190. This was confusing, as the travel.state.gov website states that a valid passport book does not need to be canceled to apply for a passport card. Jennifer took the time to clarify the correct information and reassured me that my passport book would remain valid. Thanks to her guidance, I felt confident moving forward with my application. I am very grateful for her professionalism and kindness.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 401 N 8th St in Rogers, AR?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday, it is open from 8:30 AM to 5:30 PM; Saturday from 10:00 AM to 12:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs; online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location; check with this Post Office for specifics.
Are there any nearby places where I can grab a meal before or after visiting the post office?
Yes, you can visit Smokin' Joe's Ribhouse or Lasang Pinoy NWA, both nearby restaurants offering American barbecue and Filipino cuisine respectively.
What nearby businesses could I visit for home improvement services after coming to the post office?
Artisan Design + Construct and My Home Electrician, LLC are nearby businesses offering construction, electrical, and home improvement services.
Are there any nearby financial services close to the United States Postal Service location?
Yes, Simmons Bank has branches nearby where you can handle your banking needs conveniently after visiting the Post Office.
How can I find this Post Office location online or on mobile apps?
You can find this Post Office's information and schedule appointments using their website and mobile apps available for iOS and Android.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website