Staples Print & Marketing Services

Reviews

• MG

  McKenna Gordon

  Dec 5, 2025
  1.0
  Amazon returns here are so slow! One guy running the whole thing. David did wonderful, he deserves a raise. But everyone else was just standing around. Courtney seemed like maybe she was a manager? Walking around with a drink in her hand shooting the breeze with the other lady employees. Finally let someone who had been standing in line for 20 minutes know that he could be checked out at another register. No respect for others time.
• PC

  Paul Cate

  Nov 18, 2025
  5.0
  Great place to get copies printed off your phone or buy essentials pertaining to your business or home.
• TS

  Tina Smith

  Oct 14, 2025
  5.0
  Nice and friendly place
• YK

  yana K-V

  Sep 16, 2021
  1.0
  Came in to have blue prints scanned and put on digital memory was told it would take an hour, however came back in 2 hours and was told they have not started because they had rush order. Would have appreciated a call or let me know it would take longer or let me know of the option of rush order.
• RL

  Randy Lamp

  Jul 29, 2015
  1.0
  Yesterday I went to the Rogers, arkansas store to see about getting 15 posters printed and mounted on foam board and two banners made. The gentleman was very helpful and I felt very confident that I would get my materials on time and well done. I have had many projects done at various Staples stores around the country and had high expectations. Today I went back to add one additional banner and had the worst customer service experience ever. The gentleman I worked with before was not there and a young lady offered to help me after about a 25 minute wait. She took my USB drive and I explained my need to add to the previous work order. She told me to stay back (?) and proceeded to work at the same computer that the guy had used yesterday. She never asked my name, phone number or anything that she might have used to identify the open work order. A second lady came and said "I have 15 minutes". Once I went through the whole scenario with her (they didn't talk with each other) she looked at the file, found the work order and then went on to helping other customers, not a word said to me. This went on for 25 minutes or so and I finally asked for my USB drive (twice) and exited the store. No need to complain to them - They clearly did not care about me. I own a multi-million dollar business and will see to it that we give no additional business to this store. In today's world of internet based commerce, a brick and mortar store has only great customer service with which to compete. Sadly, this store is completely lacking in that regard.