The UPS Store

4.0
249 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4591 in North Little Rock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McCain & North Hills (Kroger Parking Lot Next To Backyard Burger).

Details

  • DeliveryNot available

Location

The UPS Store
5107 Warden Road, North Little Rock, AR
72116, United States

Hours

Reviews

4.0
249 reviews
5 stars
173
4 stars
13
3 stars
1
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Brandi and Aimee, received high praise for their friendly, efficient, and helpful service, often going above and beyond to assist customers.

Efficiency

Customers frequently noted the quick service and minimal wait times, even during busy periods, highlighting the staff's ability to manage high volumes effectively.

Friendly Atmosphere

The store is described as having a welcoming and positive environment, with employees consistently being courteous and kind to customers.

Location Issues

Some customers expressed frustration regarding the store's temporary location and lack of communication about closures.

Shipping Regulations

A few reviews mentioned confusion or dissatisfaction with the store's handling of specific shipping regulations, particularly regarding gun-related items.
  • JS
    Joliett Santiago
    Jan 4, 2026
    5.0
    Gentleman with the glasses was the only one working there on 1/4/2026. He is a great employee, knowledgeable and helpful. Good job!
  • SN
    Shanice Nowden
    Dec 29, 2025
    4.0
    I was greeted at the door. The store clerk helped without being asked. She was very polite and nice.
  • KK
    Kay Roe (KayRoe)
    Dec 21, 2025
    5.0
    Macy's shipped me the wrong item and instructed I return it to a UPS Store. I received the item without a box. The label was affixed to the package. So I taped the new label I printed to the item as well. Brandi, the employee who helped, suggested I place the item in box because you could see the contents. She wasn't suggesting that any UPS employees would take advantage of that but that it would go through a lot hands before it got to it's destination. She offered to sell me a box, removed the label for me, and fixed it up properly. I really appreciated the time and effort she took to provide great customer service.
  • AG
    Aaron Gilkey
    Dec 19, 2025
    5.0
    The store was packed and Brandi was clearly busy and then some. I was on a work call and said out loud that I probably wasn’t going to make a last-minute appointment because of the line. Brandi, without a word, walked up to me, grabbed my box, and showed me the DIY lane for pre-labeled items, which I never knew existed. Because of her, I actually made the appointment by a minute. 20/10 and three thumbs up. Will definitely be back, after Brandi saved the day. Also, If she goes somewhere else, could I please be added to that notification mailing list?
  • BB
    Betty Barentine
    Dec 15, 2025
    5.0
    On December 15, I had shoes to return and a Christmas gift to send to a step grand child. I was rushed and tired when I arrived at the store with neither of the packages packed for mailing. I walked in at a time when several customers had just left and was helped right away. Tiffany did an efficient and quick job of getting both packages ready for shipping. I was very grateful. Good job, Tiffany!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4591 in North Little Rock offer?

The UPS Store #4591 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/Photo ID services.