United States Postal Service

2.5
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 802 Sylamore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
802 Sylamore Ave, Mountain View, AR
72560, United States

Hours

Reviews

2.5
30 reviews
5 stars
8
4 stars
4
3 stars
0
2 stars
2
1 star
16
  • AM
    Arkansas mama
    5 days ago
    5.0
    Friendly employees.. love this location ❤️
  • DD
    DirttrackDarryl
    Dec 23, 2024
    1.0
    It actually relieves me to come here and read that I'm not the only one who has had such terrible experiences with this facility. We lived 20 plus years on a rural route before relocating to Fifty-Six, and never have I ever had such difficulty receiving packages as I have with this location. We aren't ridiculous, and can understand thay larger packages would be an inconvenience. But Im talking small, letter size boxes that have a designated place to be left. After contacting the post office several time, speaking to the postmaster to arrange a drop off location to make it easier, we received on package, then back to pink slips. We reached out several more times to see what the issue was- and informed by the one cranky lady clerk that "mail is the first priority, and other people have packages too." So anytime I have an Amazon package (which apparently always defaults to USPS over here), it will be delivered to the post office the day it is supposed to, marked as "out for delivery", then an hour or so later, marked "mailbox was full, delivery will be re- attempted." But you cannot simply go in that morning and get it. You have to wait until they are finished "unloading" for that day, although they've clearly already touched it twice. So you might can pick up around noon, but to be sure, you better just plan to get your package the following day. We reached out to the regional director after the most recent interaction with the local level, and she did reach out, but clearly nothing has changed. If the mail carrier doesn't have room, it would seem logical to hire an additional carrier for a route that is 25 minutes or more away from the post office. By far, one of the most disappointing parts of our move has been dealing with this facility and trying to get the things we needed while we build and settle.
  • AK
    Anne Marie Kershner
    Dec 23, 2023
    2.0
    After two phone complaints and one in person complaint I am getting packages but the deliverer will still set them on top of the tote I put out there instead of inside, even when it’s raining. I’ve never dealt with lazier usps employees and I’ve lived all over the place. Initially they didn’t deliver the package or leave a slip for pickup. Then they were marking attempted delivery before they even left the post office. My old delivery person would literally walk them to my door. Just incredibly lazy.
  • BW
    Brent Wilson
    Nov 25, 2022
    1.0
    Just like most reviews on here they don't deliver packages. Most days they mark as delivery attempted before 9am when they don't get out by my home until 1pm. Sad really people have no initiative. Expect a paycheck but don't want to do the job they were given... lazy..
  • LB
    leann bishop
    Nov 14, 2022
    1.0
    This post office Is horrible when it comes to delivering packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.