United States Postal Service

2.1
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6909 Baseline Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6909 Baseline Rd, Little Rock, AR
72209, United States

Hours

Reviews

2.1
82 reviews
5 stars
19
4 stars
3
3 stars
3
2 stars
2
1 star
55
  • TJ
    Tia Jackson
    Dec 29, 2025
    5.0
    Jason at this location is so helpful and super friendly! He has excellent customer service skills and an all around delight. anyone that can make a postal experience enjoyable needs a raise!
  • LS
    Lydia Sowles
    Dec 6, 2025
    1.0
    I have had the PO box for a month and they put marked my box and sent my mail back. Charged over $120 and refused to at least refund for a month of service not delivered. Our tax dollars at work!
  • AA
    ArtVsArt
    Nov 18, 2025
    1.0
    This location absolutely have no idea what they're doing.
  • JV
    Jacob Van Veldhuizen
    Aug 28, 2025
    4.0
    The people inside are nice and helpful, but I've had some problems receiving mail/packages. *Edit: I ended up getting 2 of my 3 cards in the mail. So I'm glad for that and bumped up the score from 3 stars to 4 stars (mostly off the strength of the people who work inside the post office being nice and helpful). Below is the rest of my original review: I attached a screenshot to show that I've had to order the same football card on eBay THREE TIMES now because the first two times the tracking said "delivered in mailbox" yet it was not there both times (and my mailbox needs a key to get into, so I know they weren't stolen by a porch pirate). So now I've had to buy another one from a third different person on eBay. Luckily it's a cheap card. I also recently had a package that they marked as "Held at post office at customer's request" even though I did NOT request that. So it literally seems like the mailman just flat out doesn't want to deliver any of my mail for some reason.
  • JB
    james berry
    Feb 12, 2020
    1.0
    The 72209 post office is bad my mail used to come around 9 am give or take now comes around 7 pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.