The UPS Store

3.7
374 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1655 in Little Rock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Handicap Accessible/W Markham And S Rodney Parham Rd.

Details

  • DeliveryNot available

Location

The UPS Store
300 S Rodney Parham, Little Rock, AR
72205, United States

Hours

Reviews

3.7
374 reviews
5 stars
232
4 stars
15
3 stars
6
2 stars
14
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Jean and Annie, for their helpfulness, friendliness, and professionalism.

Efficiency

Customers frequently noted the quick service and efficient handling of tasks, with minimal wait times reported.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported rude behavior from specific staff members, leading to a negative experience.

Location Convenience

The store's convenient location and accessibility were appreciated by many customers, making it a preferred choice for shipping needs.

Pricing Concerns

Several reviews mentioned dissatisfaction with additional charges for services, such as printing labels and packaging.
  • JS
    Jennifer Stephens
    6 days ago
    5.0
    Jean's efficient politeness nearly restored my lack of confidence in the delivery system as a whole as the last 2 items I sent (through USPS) didn't make it to their destinations and disappeared from the tracking spectrum before arriving to the final distribution center. The employees were quick even with the line nearly out of the front door (post Christmas returns). They didn't mind my using a rolling chair for my 41 pounds total of packages and Jean even joked she liked my box cart. It was nice to see a busy, efficient atmosphere that didn't sacrifice humor and respect.
  • MC
    Marian Coleman
    Jan 5, 2026
    2.0
    Came in on two different occasions and there was a strong smell of Marijuana that filled the store! The second time, I had an out of town guest who needed to mail a package. I was totally embarrassed! I probably won't be referring any more people to this store.
  • SA
    Shellsea Arroyo
    Jan 5, 2026
    5.0
    Jean remembered me from last time, helped me all the way and took care of me all the way
  • SA
    Sheri Armijo
    Dec 17, 2025
    5.0
    Jean & Annie are always so very helpful every time I come into Pickup and Drop off. They go above and beyond the call of duty to help me every time I come in!
  • EC
    Emily Chavarria
    Dec 14, 2025
    2.0
    They will tell you wrong information will full confidence at this location. It became very clear no one here knows whats actually going on. I mailed a check only to be told it was lost. I put a stop on the check and It magically arrived (over a week later, I paid overnight) so the check bounced. Sent the new check with fedex and it was cheaper and arrived when it said it would.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1655 in Little Rock offer?

The UPS Store #1655 provides expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, and faxing.

Where is The UPS Store #1655 located in Little Rock?

It is located at 300 S Rodney Parham, #1, Little Rock, AR 72205, USA.