Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.0
206 reviews
5 stars
147
4 stars
7
3 stars3
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported delays and rescheduling of deliveries, often with little to no communication.
Professionalism
Many reviews highlighted the professionalism and courteousness of the delivery teams.
Communication
While some customers praised the communication regarding delivery updates, others experienced significant issues with lack of information.
Installation Quality
Several customers noted that the installation process was handled well, with teams being efficient and thorough.
Customer Service
There were mixed reviews on customer service, with some customers expressing frustration over unresponsive support and long wait times.
- NANanny ApplesNov 13, 20255.0Aaron and Jermaine were prompt, courteous, and efficient. We couldn’t have asked for a better team. Delivery and installation went smoothly. Great job.
- KLKimberly LeedsNov 10, 20255.0Very friendly and professional.
- CWchristina walkerOct 28, 20255.0Great job, gave updates on delivery. Unpacked, assembled, and moved my appliances.
- CACody ArnoldOct 14, 20251.0I had the same issue with a washer delivery in December 2024, and now it has happened again with my dryer. I ordered on October 7 with delivery confirmed for October 15. I even received a confirmation email this morning, then got a call towards the end of the day saying it was overbooked and that I would have to reschedule. I took time off work based on that confirmation. This is the second time RXO has caused unnecessary inconvenience and lost time. Completely unacceptable and very unprofessional.
- SSSC SimpsonSep 22, 20255.0The two guys who delivered our range were great. Quick and courteous professionals who handled everything with such care that it never came into contact with anything getting it from the delivery truck to the house. Highly recommended.
Frequently Asked Questions About RXO
What services does RXO provide in last mile logistics?
RXO specializes in last mile logistics for heavy goods, arranging over 10 million deliveries and 500,000 assemblies and installations annually across North America.
Where is RXO located?
RXO is located at 8001 Assembly Ct, Unit 26328, Little Rock, AR 72209, US.
What are RXO's operating hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for inquiries or service?
You can contact RXO by phone at +1 800-883-4593 or via email at lastmile@rxo.com.
What languages does RXO support?
RXO provides services in English and Spanish.
Where can I learn more about RXO online?
You can learn more about RXO at their website: https://www.rxo.com or follow their social media pages on Facebook, Instagram (@rxo.inc), and Twitter (@rxoinc).
Which nearby places can customers visit before or after their appointment at RXO?
Customers can explore several nearby places including Capitol Earth Rugs for shopping and contractor services, Un Toque Hispano for Latin American food, and Pupuseria Jacinta for Mexican cuisine.
Are there any automotive service providers near RXO for vehicle maintenance?
Yes, BaselineexpressLube1 offers oil changes and automotive repair services nearby RXO.
What nearby services might assist RXO customers looking for appliance support?
GE Appliance Repair is located nearby and offers appliance repair services which might be convenient for RXO customers.
Can customers access financial services or currency exchange close to RXO?
Yes, CoinFlip Bitcoin ATM nearby provides currency exchange and financial services.