RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Many customers praised the delivery team for being friendly, professional, and efficient, often completing installations quickly and without damage.
Communication
Customers appreciated the timely updates regarding delivery schedules, although some reported issues with delays and lack of communication during rescheduling.
Service Quality
While many reviews highlighted excellent service, there were significant complaints about unprofessional behavior from some delivery personnel and poor customer service experiences.
Scheduling Issues
Numerous customers experienced multiple rescheduling of deliveries, leading to frustration and inconvenience.
Overall Satisfaction
Customer satisfaction varied widely, with some expressing high praise for the service while others reported severe dissatisfaction and vowed to avoid the company in the future.
KR
Kristy Roberts
4 days ago
5.0
They did a great job, thank you!!!
HT
Hillbilly Talker
Dec 27, 2025
5.0
Just had RXO deliver a frig we bought on Walmart.. But the delivery was wonderful, the guys were extremely nice. Great Job, Highly Recommend.
VP
Vicki Porter
Dec 23, 2025
5.0
Great experience! Received good updates and wonderful delivery and installation. The two men were extremely personable and really enjoyed the work they were doing!
RC
richard cockrell
Dec 22, 2025
5.0
I bought a new 75" TV from LG. It did take four tries to actually get it delivered, but they were very professional about keeping me advised about rescheduling the delivery. When the two men arrived, they were friendly and professional. They did exactly what the contract said they would do. They were all finished in about 30 minutes, including making sure it worked and removing the trash. I was very pleased.
TU
Terence Underwood
Dec 13, 2025
5.0
They did a great job. They were very careful not to scratch the appliances and not to bump into the walls. Thanks!
What services does RXO provide in last mile logistics?
RXO specializes in last mile logistics for heavy goods, arranging over 10 million deliveries and 500,000 assemblies and installations annually across North America.
Where is RXO located?
RXO is located at 8001 Assembly Ct, Unit 26328, Little Rock, AR 72209, US.
What are RXO's operating hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for inquiries or service?
You can contact RXO by phone at +1 800-883-4593 or via email at lastmile@rxo.com.
What languages does RXO support?
RXO provides services in English and Spanish.
Where can I learn more about RXO online?
You can learn more about RXO at their website: https://www.rxo.com or follow their social media pages on Facebook, Instagram (@rxo.inc), and Twitter (@rxoinc).
Which nearby places can customers visit before or after their appointment at RXO?
Customers can explore several nearby places including Capitol Earth Rugs for shopping and contractor services, Un Toque Hispano for Latin American food, and Pupuseria Jacinta for Mexican cuisine.
Are there any automotive service providers near RXO for vehicle maintenance?