Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Little Rock, AR when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.9
292 reviews
5 stars
169
4 stars
43
3 stars
18
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with packages being delivered to the wrong address or not delivered at all, leading to significant frustration.
Customer Service
While some customers praised the friendly and helpful staff at specific locations, many expressed dissatisfaction with the overall customer service experience, particularly with the call center and delivery drivers.
Efficiency
Several reviews highlighted the efficiency of service at certain locations, with quick processing times and helpful staff, contrasting with the delivery issues.
Frustration with Automation
Customers frequently mentioned difficulties navigating the automated phone system, making it hard to reach a live representative for assistance.
Mixed Experiences
Overall, experiences varied widely; while some customers had positive interactions at specific locations, many others expressed deep dissatisfaction with FedEx's delivery reliability.
- JDJuan DaveyNov 14, 20251.0Unhelpful attitude from the representative that then downplayed how important the package was or how expensive it was on a condensendent manner ... take your business to UPS ...
- TSTerry SossongSep 17, 20251.0We have had 3 separate deliveries from 3 different companies (Wayfair, Sams Club (2)) all delivered to the wrong address on different days. Our address is very easy to read on our mailbox. FedEx has gone to using an independent contractor, and has made it next to impossible to speak to any supervisor for assistance. Called and ask them to find packages and they promised to do it, but did nothing. The neighbor where they were delivered happen to see a phone number after 3 days and alerted us that they were in their driveway. My wife, who is 70 had to retrieve at 10 pm in the pouring rain. This used to be the best delivery company bar none, but now they are the worst, and hiding from phone calls and reimbursements for packages not delivered. What a shame!! I spent over 2 hours on the phone and Wayfair gave me a 25% discount on the order and said they were going to back charge FedEx. I truly hope they did, once they feel the pain financially it may bring about some needed changes!
- DDDominiqueAug 29, 20255.0They came back and delivered my package
- SBSteve BohnAug 15, 20255.0This place was awesome! Took care of my needs right away with no fuss. This will be my first stop from now on... went here after going to my previous first stop (UPS) and getting nothing but grief...
- MAM AtqJul 25, 20255.0Five minutes in and out. Really efficient service. Thank you, FedEx. 8:30am-8:30 pm M-F Saturday 8:30-12:00
Frequently Asked Questions About FedEx Ship Center
What shipping services does FedEx Ship Center in Little Rock offer?
FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, Ground, International, and Freight.
What are the operating hours for FedEx Ship Center in Little Rock?
The center is open Monday to Friday from 8:30 AM to 8:30 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I buy packing supplies and boxes at FedEx Ship Center?
Yes, packaging supplies and boxes are available for purchase at FedEx Ship Center.
Does FedEx Ship Center offer a delivery manager service?
Yes, customers can schedule residential deliveries and have shipments held for pickup using FedEx Delivery Manager.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account for shipping discounts by visiting their online signup page provided by FedEx Ship Center.
Where is FedEx Ship Center located in Little Rock?
It is located at 1500 Westpark Dr, Little Rock, AR 72204, United States.
Is there a FedEx Drop Box near the FedEx Ship Center in Little Rock?
Yes, there is a FedEx Drop Box nearby where you can conveniently drop off your shipments for processing.
What nearby services can customers access when visiting FedEx Ship Center?
Nearby, customers can find services like Fiber-Seal Systems for furniture, Affinity Group for marketing, and CTI for audiovisual equipment rental.
How can nearby party rental service Party Gras Party Rentals be useful to FedEx customers?
Customers planning events can visit Party Gras Party Rentals nearby for party supplies and rentals before or after shipping event materials at FedEx Ship Center.