Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Jonesboro, AR when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported significant problems with package delivery, including misdeliveries, delays, and packages marked as delivered but not received.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were criticized for rudeness and lack of support.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of staff members at the location, contributing positively to the customer experience.
Operational Efficiency
Customers expressed frustration with the operational inefficiencies, including long wait times and poor communication regarding package status.
Overall Satisfaction
Overall satisfaction varied widely, with some customers expressing appreciation for the service while others described it as the worst experience.
MK
Makenna Kelly
Nov 14, 2025
1.0
Awful customer service and delivery
RC
rob crumpton
Sep 17, 2025
1.0
Three different attempts, FedEx can't find the correct house in Tuckerman AR. There aren't that many. Verified the address with customer service. The excuse listing in tracking is "Location security restrictions - Delivery will be reattempted". it's a residential house, on a unrestricted residential street, on the corner of the main road through Tuckerman and the residential road. It couldn't get any easier! Called customer service, still can't get the package delivered. Amazon has no issue delivering to the address.
SB
shawn blackburn
Sep 16, 2025
1.0
You might as well just go pick up your package there they will never deliver to your house period
CW
Courtney Lee Webb
Jul 22, 2025
5.0
When my expensive package was unable to be found, Diego, Mackenzie, and Cody worked hard to locate it and were extremely helpful and kind during the whole process!
LB
Lisa Berndt
May 31, 2025
1.0
FedEx in Jonesboro has some of the worst delivery drivers (not all of them ) my package was to be delivered today and then when I tracked my package that I've been waiting for all day. Tracking said package was sent back and said they would try and reattempt delivery. No attempt to deliver the package. Didn't follow delivery instructions. This has happened several times.