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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2853 in Hot Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Of 270 Bypass Near St. Joe & Health Park Hospitals.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
153 reviews
5 stars
86
4 stars
6
3 stars
3
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Several customers noted quick service and efficient handling of packages, although some experienced long wait times and inadequate staffing during busy periods.
Pricing Issues
Customers expressed frustration over unexpected charges for packaging and shipping, with some feeling prices were excessive.
Store Management
There are complaints about the management style and policies, particularly regarding customer interactions and handling of issues.
- AAAndrealeilani16Dec 19, 20251.0The fact that I can’t leave zero stars is disappointing!
- ACAJ CagleDec 10, 20251.0Don't know if it was more on EBay's end or UPS. Per eBay shipping on an item was calculated at $60 with UPS to Memphis, Tennessee. When I arrived they asked if I wanted the item bubble wrapped. I said it's just farm equipment, we just need to get it there affordably. Without giving me an estimate or weighing it they proceeded to wrap and box it...then proceeded to tell me it would be $190. Supposedly $50 for the box and $140 for shipping. I don't know how it's so far off from the eBay calculator. And since when does a box cost $50? I said for that price I will keep it myself. It's not worth shipping it for that price. They said they had to charge me for the box anyway. And came down to $22. But they were going to cut the box open to take out the bubble wrap? Lol. So still had to pay for a mistake that wasn't mine. And they almost forgot to give me back the electronics that they forgot to wrap with it. Oh, by the way it was $40 to ship a 2 lb. Box this am. What the hey? Should have been $12 max. Ripping everyone off for the holidays.
- LBLeslie BeattyDec 8, 20255.0Employee was friendly, professional and helpful
- JBJustin BaileyOct 31, 20254.0I'm in this location several times a week and everyone always greets me with a smile. They are always professional even with rude customers, which I have witnessed first hand. They are great people and provide great service. If you don't like them then go to the post office.
- NMNicole MOct 30, 20251.0The morning crew is awful!!!! They are rude and seem to hate their job. If you are so miserable find other employment don't take it out on the customers. I hope this store can get some new people in or customer service training for the current employees.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Hot Springs offer?
The UPS Store in Hot Springs offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store on weekdays?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store open on Saturdays and Sundays?
Yes, The UPS Store is open on Saturdays from 8:00 AM to 1:00 PM and closed on Sundays.
Where is The UPS Store located in Hot Springs?
The UPS Store is located at 1635 Higdon Ferry Rd, Suite C, Hot Springs, AR 71913, USA, south of the 270 Bypass near St. Joe and Health Park Hospitals.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Hot Springs offer mailbox services?
Yes, The UPS Store provides mailbox services for mail and package receiving.
Are there special offers or coupons available at The UPS Store?
Yes, you can save with special offers and coupons available on their website.
What nearby medical service centers could customers visit before or after The UPS Store?
Customers can visit Natural Hearing Centers or Spa City Therapy for audiology or physical therapy services near The UPS Store.
Where can I find shredding services close to The UPS Store?
Shred Nations, a shredding and professional services provider, is located nearby The UPS Store for additional shredding needs.
Are there convenient gas stations close to The UPS Store for quick stops?
Yes, Higdon Superstop ATM and Shell gas stations are conveniently located near The UPS Store for fueling and convenience needs.