United States Postal Service

3.7
29 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4656 N Highway 7 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4656 N Highway 7, Hot Springs Village, AR
71909, United States

Hours

Reviews

3.7
29 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
0
1 star
9
  • JB
    Jennifer Bray
    Mar 26, 2025
    1.0
    I can not stand any human being that will knowingly bold face lie to another person's face. (guy at the front with long hair in a bun) Nothing but constant issues with this office from losing packages, to sending mail back that is addressed to one of my 3 addresses, to just pure disrespect and inconsiderateness. Very unprofessional
  • DV
    Diamon VB
    Oct 21, 2022
    1.0
    No one ever answers the phone when you call, no matter what time you call. I had a driver deliver a very expensive package. I have a small partition wall with pillars on each side dividing a very small porch area. The driver left the package on top of a 4 foot pillar, out in the open, exposed to the weather, where it could have fallen off the pillar, and was shining like a beacon for the entire neighborhood to see from a distance. It was a sizable package. I have it on video. This is NEGLIGENT and LAZY. This is a good way to result in PROPERTY DAMMAGE and THEFT. I also have mobility issues. It literally only takes 3-4 steps to leave the package by the front door out of the weather where it can not be seen. I tried calling the post office to resolve the issue. I've been calling for about 2 hours, at a decent time, during regular business hours. As usual, no one answered.
  • RR
    Richard Langeder (Richie's)
    Dec 28, 2020
    5.0
    It's easy in and they are helpful but some times you have to wait.
  • KL
    Kim Land
    Oct 3, 2020
    1.0
    Always screws up our address and delivers the wrong mail to us and to our neighbors.
  • GG
    geezer
    Jan 5, 2017
    5.0
    Visited Wed Jan 5 2016, about 10 am. One young lady taking care of business with no help, but she sure was efficient, friendly, professional, and smiled.... excellent customer service. She waited on 2 people in front of us, when we got the station and explained what we wanted to do, gave us the materials to fill out, had us step over to the empty station while she waited on 2 other people while we completed the paperwork, then took care of us, and as we left, there were 4 others waiting (all came in after we were filling out the paperwork). Didn't get her name, but she ran the show very efficiently while maintaining good customer service and was very helpful... and with a smile no less. This was suppose to be her day off as well. Best example of how the post office should be operated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.