United States Postal Service

3.0
81 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 335 Section Line Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
335 Section Line Rd, Hot Springs National Park, AR
71913, United States

Hours

Reviews

3.0
81 reviews
5 stars
36
4 stars
5
3 stars
0
2 stars
5
1 star
35
  • EE
    Elle
    6 days ago
    1.0
    Holding my mail hostage even after I proved my ID. They still refuse to deliver my mail that they have been hold hostage for over a month. Im having several severe health issues and I can't get my helath insurance card because they are completely incapable of human common sense. Dont trust them or go to them, they will screw you over on purpose
  • BB
    Billy Bo
    Nov 7, 2025
    5.0
    Easy in and out parking lot. Friendly staff and clean building.
  • JV
    Joshua Villano
    Oct 7, 2025
    1.0
    Maybe the worst customer service I e ever experienced. The guy in the back that deals with business postage seems like he doesn’t know how to talk and will just stare at you while he plays on his phone.
  • MM
    Michael Mattingly
    Aug 16, 2025
    2.0
    Took mail into get mailed thinking it would get to its destination quicker. It's the second time I handed it to this same guy not thinking the last time my mail didn't get to its destination within a reasonable length of time. This time same issue. They are still waiting on my mail and it's been six days. The first time it was my real taxes and thankfully when I called the real tax lady she said just send another and I'll put a note to wave the penalty. They need to fire that guy. Looks like he's not doing his job. This is at the section line location in Hot Springs Arkansas. 71913.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.