The UPS Store

3.6
98 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4577 in Fort Smith offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Greenpointe Center.

Details

  • DeliveryNot available

Location

The UPS Store
4300 Rogers Ave, Fort Smith, AR
72903, United States

Hours

Reviews

3.6
98 reviews
5 stars
58
4 stars
4
3 stars
3
2 stars
7
1 star
26
  • LL
    Lol
    4 days ago
    1.0
    These people are stupid my package literally said my exact apartment number and building and they said it was wrong and wanted me to pay $20 to make An account to get my package and then when I finally got the 1800 number I was told I wasn’t gonna get it today when today is my only day off to get it and now my fiance will know his Christmas present because these stupid people don’t know how to do their job
  • EG
    Emily Goolsby
    Nov 16, 2025
    2.0
    two gentlemen working today when I went to return some items, the younger one was very rude and they were not helpful
  • CL
    Carolyn Lee
    Nov 5, 2025
    1.0
    This store, staffed almost exclusively by young men, fills a need in today’s online shopping world. However, it would be good if the store management could give those young men some customer service training beyond basic systems. For instance, it would be good if they were taught some common courtesy in how they speak to customers, how to be kind with their words, and that a smile can work wonders when doing a difficult job,
  • JJ
    Jayla Johnson
    Oct 20, 2025
    1.0
    I do not like writing reviews at all and hate leaving bad reviews. I drove an hour and a half to come to this UPS store on my day off as it is the only UPS store within a reasonable drive because of distance for me to return amazon packages without having to pay for shipping labels at $6-$8 a piece. There is no posting available that I can find that shows they are not able to take QR codes to do return packages at this time. The guy was friendly but basically said “I’m sorry you’ll just have to go to pack and ship and they won’t take QR codes”. I will not return as this wasted a tank of gas and a large chunk of my day off, from now on I will just pay to get the label from amazon. The inability to take packages needs to be posted somewhere as to hopefully help someone else from running into the same issue I did today.
  • AU
    Anonymous User
    Oct 20, 2025
    2.0
    The UPS store is closed for remodeling on Oct. 20, 2025. There is no sign on the locked door offering an alternate drop-off location! The outgoing message when you call offers no alternative drop-off location. I found the guys in the back alley set up for mail pickup only. The guy that helped me was mildly nice with a touch of irritation/sarcasm. Anyway, all UPS items can be dropped off for free at Smart Pack N Ship Co. on Phoenix Avenue right next door to JJ’s at 5410 Phoenix Ave., my new drop off location with better parking! And it is really nice in there and they sell snacks!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fort Smith offer?

The UPS Store #4577 in Fort Smith provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.