FedEx Ship Center

4.1
245 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Fort Smith, AR when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4600 S Phoenix St, Fort Smith, AR
72903, United States

Hours

Reviews

4.1
245 reviews
5 stars
158
4 stars
29
3 stars
11
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their excellent service.

Delivery Issues

Several customers reported problems with package deliveries, including late arrivals, misdeliveries, and poor communication regarding delivery attempts.

Efficiency

Many reviews noted the quick and efficient service at this location, with customers often able to complete their shipping needs in a short amount of time.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about poor customer service from specific staff members and delivery drivers.

Convenience

Customers appreciated the location's accessibility and the ease of shipping packages, although some noted issues with payment methods.
  • GR
    Gena Rasmussen
    6 days ago
    5.0
    Much nicer than expected
  • GK
    Gabriel Krekk
    Jun 24, 2025
    5.0
    There is nothing worse than letting your lawyer know that you will be on the road for the next six weeks and then wham, he needs legal documentation signed with an estate check attached... and of course, he needs it tomorrow after sheep shanking for three months. Leaving Shawnee, OK, we found a FedEx shipping depot ahead on the I-40 interstate at Fort Smith, Arkansas. This location is not too far off the interstate but it gave us a chance to explore the city too and what a beauty of a city it is. It was a little humorous to find the Fedex located at S. Phoenix St, and I can say that being from Arizona. The Fedex depot is really nice and large with a service counter at the front for easy shipping. The gentleman at the counter had me in and out within 5 minutes with my overnight shipment to New Jersey. Gotta give Fedex a lot of kudos.. I received confirmation from my attorney that they received my package the next day before 5pm. Fedex... you are awesome.
  • LG
    LaJuana Graham
    Jun 19, 2025
    4.0
    Very nice staff
  • MB
    Mary Barrow
    Jun 19, 2025
    5.0
    Very nice store. First time going to the store. Fast and efficient.
  • JS
    James Silver
    Jun 5, 2025
    5.0
    Great service. Always friendly.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Fort Smith, AR offer?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, economy, and international shipping services, as well as scheduled residential delivery with FedEx Delivery Manager.

What are the operating hours of FedEx Ship Center in Fort Smith, AR?

The center is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.