United States Postal Service

2.5
159 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1590 E Joyce Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1590 E Joyce Blvd, Fayetteville, AR
72703, United States

Hours

Reviews

2.5
159 reviews
5 stars
55
4 stars
4
3 stars
3
2 stars
4
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and condescending attitudes from employees.

Efficiency

While some customers noted fast service during busy times, many others reported long wait times and inadequate staffing, leading to poor overall efficiency.

Mixed Experiences

There were mixed reviews regarding staff performance, with a few employees praised for their helpfulness, but the majority of feedback pointed to a negative experience with the majority of staff.

Delivery Issues

Several customers reported problems with mail delivery, including misdelivered packages and lack of communication regarding their mail.
  • LD
    Larry Dreyer
    Dec 26, 2025
    5.0
    Quick knowledgeable efficient and friendly. The line went very fast.
  • SS
    Stephanie
    Dec 12, 2025
    1.0
    worst customer service ever! Don’t know the name of the lady, but she is the black lady that works the counter, she is extremely rude! how many bad reviews does it take for the post office to get better employees!?
  • RS
    Rhonda Smith
    Dec 8, 2025
    5.0
    I've always found the staff knowledgeable and helpful.
  • AJ
    Alex Jackson
    Dec 8, 2025
    1.0
    Their sign was mislabeled on how quickly they could ship, not helpful or engaged staff. Waited in line to be told they couldn’t ship the speed their envelope was labeled
  • AM
    Abigail Martin
    Dec 1, 2025
    2.0
    I needed help shipping a package for the first time and all the lady wearing christmas antlers did was point to where the stuff is and say that she can’t do it for me. I got no other help from her. A different lady checked me out and was kind though.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.