Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12 W Dickson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
203 reviews
5 stars
60
4 stars
8
3 stars3
2 stars
10
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported unprofessional behavior and rudeness from certain employees.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as 'no access' despite clear access were noted.
Communication Problems
Customers frequently experienced difficulties reaching the post office by phone, with many reports of calls going unanswered.
Inconsistent Experiences
Feedback varied widely, with some customers having positive experiences while others faced significant frustrations, indicating inconsistency in service quality.
Mail Handling
Issues with mail being held without notification, incorrect mail delivery, and packages being returned to sender were commonly reported.
- RHRyan Holloway5 days ago1.0I love when you order nice furniture as a gift and it gets ruined as they knowingly chucked it on the back of my mailbox in full downpour. Which is why i state in my delivery instructions do not use USPS.
- BSBlake SuttonOct 30, 20251.0They’ve ruined every magazine and children’s book we’ve ever received, even things that say “Do not fold” are not only folded but there’s a hard crease, like they did it angrily. Horrible, horrible service every single day.
- SSStephen SmileyOct 27, 20255.0This USPS location has never failed me. I appreciate everyone here greatly. Thank you for all of your help.
- CCCOct 27, 20255.0I’ve always had a fantastic experience with the staff at this post office. Every time I visit, I’m greeted with warm smiles and a genuinely helpful attitude. They consistently go out of their way to answer questions, assist with mailing packages, and ensure everything is handled efficiently. Compared to other post offices in the NWA area, this one truly stands out for its friendliness and customer service. It’s clear that the team here takes pride in their work, which makes each visit pleasant and stress-free.
- SMSarah Vargas MúsicaOct 8, 20255.0My husband had no issues. Pretty good service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 12 W Dickson St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. You should complete and print your passport application form beforehand.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment through the online scheduler for passport services, although limited walk-in hours are available at select locations.
What is the cost to get a passport photo at this USPS?
The fee for a passport photo is currently $15 at USPS locations offering this service.
Can I reserve a PO Box at the United States Postal Service online?
Yes, you can search for and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Are PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with your local Post Office for specifics.
What are the operating hours for the United States Postal Service at 12 W Dickson St?
Hours are Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Which nearby places can help if I need financial services around the USPS location?
Tiger Reclaim, a financial service nearby, can assist with financial needs before or after your visit to the Post Office.
What nearby postal or shipping services are close to the United States Postal Service at 12 W Dickson St?
The nearby UPS Access Point location and another US Post Office provide additional postal and shipping options in the area, which you might find convenient.
Are there any pharmacies near the USPS location where I can pick up prescriptions?
Yes, Collier Drug Stores and Collier Pharmacy Services are nearby and offer pharmacy, medical supplies, and cosmetic products you can visit after your postal errands.