Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12 W Dickson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
207 reviews
5 stars
60
4 stars
8
3 stars3
2 stars
10
1 star
126
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as undeliverable, and items being returned to sender without explanation.
Customer Service
While some customers praised the friendly and helpful staff, many expressed frustration over unresponsive service, particularly regarding phone inquiries and handling complaints.
Inconsistent Experiences
Feedback varied significantly, with some customers having positive interactions while others described rude or unhelpful staff, leading to a perception of inconsistency in service quality.
Operational Efficiency
Customers frequently noted long wait times, unstaffed counters, and issues with mail holds, indicating a need for improved operational efficiency.
- BYBrianna Y4 days ago1.0They didn't deliver my package and returned it to sender post-haste (no questions asked; not held at the post office for pickup; no pinkslip) because they didn't recognize the name on the package 🥴 YULFO, got it memorized? 🙃
- MEMandy EdwardsJan 2, 20261.0I am a business manager. Our mail is regularly not delivered. There is no pink slip for packages we've missed due to not opening until 2pm. Apparently if your business doesn't open by 8:10am you do not get packages or notice that they "attempted" delivery. I went in to retrieve the package and file a complaint against our postal worker. We have been in operation for almost 2 years now and our mail has ALWAYS been an issue. The office on Dickson didn't have a working pen to fill out the complaint. There are 2 or 3 people here that are outstanding! I assure you they are doing triple the work to make up for everyone else's lack of care and ability.
- PWPp WeenkieDec 27, 20251.0BOOOOO 👎🚨👎🚨👎
- RBRobin BibeauNov 25, 20251.0I've now had a package quite literally driven by my house 2 times. I knew it wouldn't fit in the mailbox and my front door is only a few feet away. Customer service wants to lecture me about my anger rather than taking any semblance of accountability for their lack of ability to deliver packages.
- RHRyan HollowayNov 20, 20251.0I love when you order nice furniture as a gift and it gets ruined as they knowingly chucked it on the back of my mailbox in full downpour. Which is why i state in my delivery instructions do not use USPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 12 W Dickson St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. You should complete and print your passport application form beforehand.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment through the online scheduler for passport services, although limited walk-in hours are available at select locations.
What is the cost to get a passport photo at this USPS?
The fee for a passport photo is currently $15 at USPS locations offering this service.
Can I reserve a PO Box at the United States Postal Service online?
Yes, you can search for and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Are PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with your local Post Office for specifics.
What are the operating hours for the United States Postal Service at 12 W Dickson St?
Hours are Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Which nearby places can help if I need financial services around the USPS location?
Tiger Reclaim, a financial service nearby, can assist with financial needs before or after your visit to the Post Office.
What nearby postal or shipping services are close to the United States Postal Service at 12 W Dickson St?
The nearby UPS Access Point location and another US Post Office provide additional postal and shipping options in the area, which you might find convenient.
Are there any pharmacies near the USPS location where I can pick up prescriptions?
Yes, Collier Drug Stores and Collier Pharmacy Services are nearby and offer pharmacy, medical supplies, and cosmetic products you can visit after your postal errands.