Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5615 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The East End Of The Target/Kohls Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
133 reviews
5 stars
52
4 stars
11
3 stars
3
2 stars
3
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.
Efficiency
While some customers experienced quick service, others reported long wait times and issues with staff being understaffed or untrained.
Store Hours
Multiple reviews mention the store not opening on time or being closed during posted hours, leading to customer frustration.
Package Handling
There are complaints about packages being lost or mishandled, with some customers expressing dissatisfaction over the lack of accountability.
Overall Experience
The store has received mixed reviews, with some customers expressing loyalty due to past good experiences, while others strongly advise against using this location.
- TGTina M Grigg5 days ago1.0We was supposed to get a package delivered to us last night the driver left it with the wrong. House. I told the driver go get my package after yelling at him because he wouldn't pay attention do they ever read or do they know how. Or asked if this such and such adress or is this the right name of the person who lives here. Fedx takes the picture and ups doesn't care what they do. Drive fast. And reckless. And they don't care if you get your package or not. Matter of fact the mail box in front of our house. Is not our mailbox but last night we was told that its the neighbors across the street and they have even numbers and we odd numbers. Well we dont have. And what. Difference does that make anyway. How stuipd is the drivers.? This as happen before. And tired of This crap get a different way to deliver package and stop running at 8or 9 of night so the drivers can see the address and get people who can read and not stuipd
- CRChristina RaymondOct 23, 20255.0Speedy service, no wait time.
- TPTim PriceSep 18, 20251.0I was disappointed in my service at the UPS store in Fayetteville on Shiloh Dr. I followed the directions from Amazon on exactly what to do with my return. Had two items combined in package and returned exactly the way it was delivered to me from Amazon. The young man that worked there told me he could not ship that way. I read the directions to him several times that Amazon provided me on my Printed UPC scan with instructions as to how to ship with UPS. He kept telling me I was wrong and wanted me to buy an extra box or bag from him to ship. He also told me to leave and said he did not have time for tit for tat. Also shewed me toward the exit door with a rude hand feature. The ironic thing was I took it the other UPS in Fayetteville on College Ave and they were great. No issues there with return and offered me great service. The Shiloh Fayetteville store was terrible with poor customer service!!!
- TSTHE SAUSJun 24, 20255.0I have never had shipping service like what I received by Ky at this location. Professional, courteous, and polite. If there were only more people like Ky in the world, it would be such a better place. Thank you, sir. I appreciated all of the help.
- RRRobertoJan 3, 20231.0They need help at this location. It seems like they’ve been under staff all year, struggling to be open on time and struggling with customer service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Fayetteville?
The UPS Store in Fayetteville is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store in Fayetteville open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Which services does The UPS Store #5615 in Fayetteville offer?
They offer expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport and photo ID services, computer access, and small business services.
Where is The UPS Store #5615 located?
It is located at 3589-3 N Shiloh Dr, Fayetteville, AR 72703, at the east end of the Target/Kohls Shopping Center.
What payment options are accepted at The UPS Store Fayetteville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
How can I contact The UPS Store #5615?
You can call them at +1 479-527-0499 or email store5615@theupsstore.com. You can also visit their Facebook page at TheUPSStore5615.
What nearby businesses might be useful to visit along with The UPS Store?
Nearby businesses include Ray Lusk Plumbing for plumbing needs, Footmart Express for orthotics and health-related products, and Infinite30 NW Arkansas for weight loss and nutrition coaching.
Are there any nearby pet care options close to The UPS Store in Fayetteville?
Yes, PetSmart is located nearby, offering pet grooming and pet store services, which could be convenient for customers visiting The UPS Store.
What nearby beauty and wellness services are available close to The UPS Store?
Customers can visit Beautiful Nails for nail and beauty salon services, Sola Salon Studios for beauty and spa treatments, and Salon Evanora for hair and barber services, all located near The UPS Store.