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The UPS Store

3.0
(141 reviews)

Business Details

3589-3 N Shiloh Dr, Fayetteville, AR
72703, United States
(479) 527-0499

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5615 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The East End Of The Target/Kohls Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3589-3 N Shiloh Dr, Fayetteville, AR
72703, United States

Hours

Reviews

3.0
141 reviews
5 stars
59
4 stars
11
3 stars
4
2 stars
3
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is generally positive, with many customers appreciating the efficient service.

Staff Issues

Several reviews mention rude or unprofessional behavior from certain employees, leading to negative experiences.

Operational Challenges

Customers frequently report issues with the store opening on time and being understaffed, resulting in long wait times.

Package Handling

There are complaints about mishandling of packages, including lost items and incorrect labeling, causing frustration among customers.
  • NH
    Nicole Hood
    2 days ago
    5.0
    I have always had quick service here when shipping items. They are located next to Petsmart so there is a lot of parking and it's a convenient location in Fayetteville. Employees are fast and efficient. I have never done printing or any other services but they do offer that along with shipping supplies.
  • AI
    April Iverson
    Feb 24, 2026
    5.0
    Belen and Luis made my visit quick and efficient. They made me feel like a valued customer and very friendly too.
  • LH
    lori hurt
    Feb 21, 2026
    5.0
    Polite and proficient staff. Easy in, easy out. This is my go-to UPS store.
  • TL
    Twyla Lensing
    Feb 17, 2026
    5.0
    They are always so friendly and helpful and always beyond to help me. You get right in and right out. Would recommend The UPS Store to all my family and friends Twyla Lensing
  • HT
    Hallie Toomer
    Jan 15, 2026
    3.0
    I went this morning before work, had a return boxed up already and just needed my QR code scanned. A woman in the front was manually getting packages boxed, spelling out addresses, etc.. there was only one poor worker. There were about 6 of us in line and a lot obviously had quick QR codes that needed to be scanned. I asked the worker if he could possibly scan the QR codes for those of us that have a quick drop off, and he said he could not. I waited a good 10 minutes, and a Good Samaritan let me cut in line. It took, I’m not kidding, FIVE SECONDS to process my box. I’m writing this not because the customer service was poor, that poor guy was tired and overworked. I’m writing this because management needs to set up a quick system for those with QR codes so we can get out of there when the tension in the room is so thick a knife could cut it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Fayetteville?

The UPS Store in Fayetteville is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 12:00 PM to 5:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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