The UPS Store

3.2
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2662 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Corner Of N College Ave And Sycamore St.

Details

  • DeliveryNot available

Location

The UPS Store
1722 N College, Fayetteville, AR
72703, United States

Hours

Reviews

3.2
138 reviews
5 stars
67
4 stars
6
3 stars
3
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although there are reports of chaotic experiences and long wait times.

Packaging Issues

Several customers reported dissatisfaction with packaging services, including damaged items and improper handling of packages.

Store Hours

There are complaints about the store not being open during posted hours, leading to frustration among customers.

Mixed Experiences

Overall, experiences vary widely; some customers have had excellent service while others have encountered significant issues.
  • PD
    Paul Davis
    3 days ago
    1.0
    The black man working there was one of the most rude, crappy attitude people I've come across in a long time. He has no business being in the customer service industry.
  • KK
    K
    Dec 18, 2025
    1.0
    This location is an absolute disaster and I have a really hard time believing UPS has not opened up a location that makes more sense for this area.
  • HC
    hamza Curiocity
    Dec 2, 2025
    2.0
    I drove all the way here just to find out they closed earlier then mentioned online or in the board not ok
  • VC
    Vince Capps
    Nov 17, 2025
    5.0
    I usually don’t even ship with UPS (I’m a university employee and usually use our campus mail), but the UPS Store on College has become my go-to place for anything that needs a perfect box, packaging and, alongside, and employees who love to interact with their customers. Last Wednesday (Nov 12, 2025) I walked in with a board game that no longer fits in standard retail boxes -- believe it or not, board game boxes are no longer standard (!) :/.. Rebecca immediately offered to custom-cut a box to the exact size I needed, added the right amount of padding, taped everything securely (tight), and made the whole process effortless. She has a fun personality and one that you wouldn't believe to be a serious boxer, lol. Two days later I was back with a heavy oscilloscope that also needed special boxing. Elijah greeted, Thoroughly measured, found the perfect box, and was kind enough to waive the packing fee for the small amount of material we used inside and out a carrying case. Rebecca jumped in again to tape it up rock-solid and carried the (very not light) package to the scale. Not to be sexist but, seriously, I’ve never experienced this level of helpfulness and genuine care at any shipping store.. Rebecca and Elijah both went so far out of their way to make sure everything was protected and that I had a great experience, even though they knew I wasn’t shipping from their store. THANK YOU!!
  • MH
    Matthew Hunter
    Oct 29, 2025
    1.0
    Don’t expect a notary to help you here. They will refer you to the closest library or notary for help.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2662 in Fayetteville offer?

The UPS Store #2662 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.