The UPS Store

3.2
134 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2662 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Corner Of N College Ave And Sycamore St.

Details

  • DeliveryNot available

Location

The UPS Store
1722 N College, Fayetteville, AR
72703, United States

Hours

Reviews

3.2
134 reviews
5 stars
66
4 stars
6
3 stars
3
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessional attitudes.

Efficiency

Several reviews highlighted the efficiency of service, with quick processing times for returns and shipping, although some customers experienced delays and issues with package handling.

Staff Attitude

While many employees were described as friendly and accommodating, there were notable complaints about staff lacking smiles and exhibiting negative attitudes during interactions.

Service Issues

Customers reported issues with lost packages, unclear policies, and unexpected fees, leading to frustration and dissatisfaction with the overall service experience.

Store Environment

The store environment received mixed reviews; some found it clean and organized, while others noted clutter and chaotic conditions during busy times.
  • VC
    Vince Capps
    Nov 17, 2025
    5.0
    I usually don’t even ship with UPS (I’m a university employee and usually use our campus mail), but the UPS Store on College has become my go-to place for anything that needs a perfect box, packaging and, alongside, and employees who love to interact with their customers. Last Wednesday (Nov 12, 2025) I walked in with a board game that no longer fits in standard retail boxes -- believe it or not, board game boxes are no longer standard (!) :/.. Rebecca immediately offered to custom-cut a box to the exact size I needed, added the right amount of padding, taped everything securely (tight), and made the whole process effortless. She has a fun personality and one that you wouldn't believe to be a serious boxer, lol. Two days later I was back with a heavy oscilloscope that also needed special boxing. Elijah greeted, Thoroughly measured, found the perfect box, and was kind enough to waive the packing fee for the small amount of material we used inside and out a carrying case. Rebecca jumped in again to tape it up rock-solid and carried the (very not light) package to the scale. Not to be sexist but, seriously, I’ve never experienced this level of helpfulness and genuine care at any shipping store.. Rebecca and Elijah both went so far out of their way to make sure everything was protected and that I had a great experience, even though they knew I wasn’t shipping from their store. THANK YOU!!
  • MH
    Matthew Hunter
    Oct 29, 2025
    1.0
    Don’t expect a notary to help you here. They will refer you to the closest library or notary for help.
  • BG
    Brittany Green
    Oct 8, 2025
    5.0
    Everyone is just so helpful and KIND. Today when I brought my returns, there was such a long line because the Amazon return kiosk was out of order. All staff were still super welcoming and nice — which isn’t always what you get in customer service in general, let alone during a busy rush.
  • TT
    Toni
    Aug 28, 2025
    5.0
    I was there with my mom, but didn't go in. She told me they were nice, helped her carry the package, and that it all went smooth. Ten points you guys.
  • DV
    Don Vlastuin
    Aug 23, 2025
    2.0
    The employees need to learn to smile. Nothing done wrong but what a depressing experience because of the attitudes of the service reps.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2662 in Fayetteville offer?

The UPS Store #2662 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.