The UPS Store

4.5
232 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6777 in Conway offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
500 Amity Rd, Conway, AR
72032, United States

Hours

Reviews

4.4
208 reviews
5 stars
171
4 stars
7
3 stars
0
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service.

Efficiency

Customers appreciate the quick service and short wait times, even during busy periods.

Store Condition

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Knowledgeable Staff

Employees are recognized for their knowledge and ability to assist customers effectively.

Mixed Experiences

While most reviews are positive, there are a few mentions of unhelpful service and issues with package handling.
  • BK
    Bob Kelly
    4 days ago
    5.0
    Service was fast and efficient. Can’t ask for More
  • JH
    Jacque Harvey
    5 days ago
    5.0
    The process was so quick and easy. Payton was friendly and very efficient.
  • BW
    Burt Wilson
    Dec 31, 2025
    1.0
    New Year’s Eve is not a holiday or a federal holiday, if the post office is open ups should be open, and do better than a little chalk board outside not even in front of your store but the placed at the business next door.
  • EP
    eric pigg
    Dec 30, 2025
    5.0
    Payton was awesome helping us tonight! The store was slammed and we were trying to overnight loan paperwork for an auto purchase that needed to be notarized. He walked us all the way through the process with a smile and never lost patience with us even though the store was in the post-Christmas rush and we had a special issue. I will be using this UPS location exclusively in the future due to the customer service we received.
  • JJ
    J1157
    Dec 7, 2025
    1.0
    I've used UPS stores in the past in different cities across the nation. This one by far is the worst. Completely unorganized. If your package is not sitting on top of the pile, the associates say, "your app probably says it was delivered but it wasn't". So, take all your tracking info in with you and make them do their job.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6777 in Conway offer?

The UPS Store #6777 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.