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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 W Hinkley St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
12 reviews
5 stars
3
4 stars0
3 stars
3
2 stars0
1 star
6
- ERElizabeth ReynoldsAug 9, 20251.0I find it crazy that I get my mail delivered, but not my package delivered today because of the “insufficient address” it says, but it was the correct address on the package it was the same address that was on my other mail the same name that was on my mail I got today.Honestly, it’s ridiculous this should not of happened.
- CPCarry PhillipsNov 19, 20243.0I agree with the other reviews saying the lady needs to work on her customer service skills. I have been there twice and got the same feeling both times. First time I brought something without a box and she immediately said "well you don't have a box, so I can't help you" and started to walk away. I said 'hey, wait, do you not sell boxes here?'. She said "oh, yeah, I mean, we have this one but it costs money..." The box costed like $1.50. Then I said I needed to get the address from email on my phone and she jumped to "well the only way I could help you is if you had a QR code" and started walking away again. So again, I said wait, stop, I have a QR code right here. This second time I walked in with a package I needed to send back and sat it down. A small envelope. As soon as I sat it down to open my phone for the address, she said "You need to make sure it's taped next time.". I didn't even know I could re-use that envelope... and even if I did, she needs to hound people about tape? On a 6 inch envelope? The united states postal service is so broke that they can't afford to tape envelopes closed? Could you just charge a dollar for the tape that costs 3 cents? Does any other post office even think twice about it, much less reprimand paying customers over it? Isn't this a government agency, paid for by tax dollars? Does she get a bonus if she saves tape? Hate to be that guy, but usually small town post offices are a pleasure to deal with, and there is no reason this one needs to be different.
- DDDieselNov 7, 20221.0How can you say my packages my packages are out for delivery , Then check my emails to check the tracking , now you’re saying you can’t deliver it today , it’s going to be 8th 10th , you have one Job to do and more pathetic and the last time , this is another post office that seem to can’t get a job done more than once you have failed delivering packages you already have just more overpaid lazy government workers..
- JRJenni RussellJun 21, 20221.0I will be going to the Jonesboro location before going back to the Brookland post office. The lady is rude and disrespectful with a very smart aleck attitude. Customer service is NOT her strong suit, but should be with this position. I never leave bad reviews on any business, nor do I complain, but I felt I needed to with this.
- JBJamie BarrettJan 29, 20175.0We would rather use this post office in Brookland than driving to Jonesboro. Big enough to get things done small enough to not have hassel.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 100 W Hinkley St?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take passport photos with an appointment.
Do I need an appointment to use passport services at this Post Office?
Yes, most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 12:00 PM and then from 1:30 PM to 4:00 PM, and closed on weekends.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the location.
Is 24/7 access available to the PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specifics.
Where is the Brookland Public Library relative to this Post Office and how could it be useful?
The Brookland Public Library is nearby and provides community resources and services which you might visit before or after handling your postal needs.
Can I find the Brookland Police Department close to the Post Office, and why might that be helpful?
Yes, the Brookland Police Department is nearby, which could assist with any security or community concerns during your visit to the area.
Are there dining options near the Post Office where I can eat after my visit?
Yes, MrJims.Pizza is a nearby pizza restaurant and delivery service where you can enjoy a meal after visiting the Post Office.
Where can I find more information or schedule services online for this Post Office?
You can visit https://tools.usps.com/locations/details/1356015?utm_source=website-url&utm_medium=search&utm_campaign=yext for details and use the appointment scheduler at https://tools.usps.com/rcas.htm to book services.