Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1425 Military Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
141 reviews
5 stars
19
4 stars
5
3 stars
4
2 stars
9
1 star
104
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages marked as delivered but not received, with claims of theft and poor delivery practices.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about long hold times and lack of response to inquiries.
Inconsistent Service
Customers experienced unreliable mail delivery schedules, with some days seeing no mail delivery at all.
Lost Packages
Frequent reports of lost or misdelivered packages, leading to frustration and distrust in the service.
Positive Experiences
A few customers praised specific employees for their helpfulness and efficiency, indicating that not all interactions were negative.
- TCTricia CogburnDec 27, 20251.0Mail carrier stated a package was undeliverable due to not being able to get in the driveway or to the front door. First off the driveway is not blocked it is long enough for the mail jeep to pull into. Also the front door was not blocked. The problem is that the person delivering the mail couldn’t fit the tube into the mail box and was too lazy to pull into the driveway and walk 30 feet or so past a vehicle to leave it at a door so they just simply said it was undeliverable. . The other package we received shows it was left at or near the front door or porch , but it was actually left in the mail box. So if the carrier says it was left at the front door or porch how did they get it there and not the other package? LAZY people. No wonder the postal service is losing billions each year. Nobody wants to use them.
- MEMichael ElmoreNov 21, 20251.0Yeah I had five medicine bottles for my heart blood pressure it's medicine that keeps me alive said it was delivered went up there wasn't in my mailbox called the pharmacy had to wait a week lucky I had extra pills then they sent me some more pills I went up there and waited on them to make sure I got these pills and black woman was very rude made me wait 25 minutes before she went to her mail truck to get me my pills I asked all my neighbors I know my neighbors to check their mailboxes they never received it then 5 Weeks later my next door neighbor gave me my pills and said they just showed up so I don't know what's going on but yeah that's the suckiest mail service in Benton that there is always have problems with my mail and yes I do think they still they need to be investigated
- ECEli CowdenAug 11, 20251.0They refuse to drive up my driveway to give me my packages and just leave a note in the mailbox saying I have to go get the package from the postal service building. All this does is make me have to drive 25 minutes into town to go get my package that was already in my neighborhood. It’s ridiculous how lazy people can be.
- DRDouglas RedmannJul 31, 20251.0they don't answer phones or questions very poor service
- GGGrumpMar 23, 20181.0William, the man who answers the phone is the rudest and most UNhelpful person in the federal government.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service location at 1425 Military Rd in Benton?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a first-time U.S. passport here. Most locations require an appointment for passport services, which you can schedule using the online scheduler.
Does this Post Office take passport photos and what is the cost?
Yes, passport photo services are available by appointment. The fee for a passport photo is $15.
What are the operating hours for this Postal Service location?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I apply?
Yes, you can reserve a PO Box online at the USPS website or apply in person with two valid forms of ID and a completed application form.
Is it possible to access PO Boxes after hours at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. However, access hours can vary, so it's best to check specifically with this location.
Are there any nearby gyms to the Post Office at 1425 Military Rd for visitors who want to exercise before or after their visit?
Yes, 'Planet Fitness' and 'John's Gym' are nearby fitness centers where visitors can work out before or after their trip to the Post Office.
What nearby dining options are available around the Benton Post Office location?
Visitors can enjoy meals at nearby restaurants such as 'Tropical Smoothie Cafe', 'Captain D's', 'Pasta J', 'Back Yard Burgers', and '7 Brew Coffee'.
Are there any nearby stores for home improvement or supplies close to the USPS Benton location?
Yes, nearby stores include 'Home Outlet', 'Johnston's Home Center', and 'Barton’s Home Outlet of Benton' which offer home goods, hardware, and improvement supplies.
What is the best way to schedule passport services at this location?
Use the USPS online scheduler to book an appointment for passport services at this location; limited walk-in hours may be available at select times.