Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18181 US Highway 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Yet another order apparently "delivered" but missing like so many others! We OFTEN have to physically go to the post office and ask for packages due to the postal workers not delivering them & not leaving any postal notes notifying they are at the post office. It's a continuous issue and it's getting old! This is ridiculous! Last week one of our deliveries showed the items sitting at the post office for days...I go in person to ask about retrieving them, they say they aren't there. We wake up the next morning and miraculously said packages are dumped in our yard, rained on and soaked. 3 package issues in less than a 2 week period. 1) MIA package, luckily it was at the post office, no note left to come pick it up - luckily we track where our packages are but often get told they aren't at the post office. 2) Missing package, no help finding it...then BAM they find it and dump it to get rained on overnight. 3) A completely missing package (No surprise, everyone on our road ends up with each other's packages and mail!).
Do Better!
JM
James Marlow
Dec 31, 2025
1.0
This location is absolutely ridiculous. They inform the shipper that an attempt has been made to deliver the package at a certain time. I ha e cameras everywhere. I look at my cameras for the entire day. Guess what? No attempt was made. You would think they would put a note in the box. Lol. Nope not at all. You have to call or go see the post office and complain to get your package found. The postal driver on my route is lazy! No questions asked! I had some light weight pillows that should have been delivered today. Nope. Not a chance. When I go to the post office I'll be told that they were to big and heavy. I dont have a problem when it is a large package to leave it at the post office. My problem is not leaving a note! Let me know where my package is! How freaking hard is that? A small piece of paper would make it so much easier than having to search for my package that they are to lazy to handle! The postal service needs to be closed down!
DD
DelinquentHero
Dec 14, 2025
1.0
They rarely deliver packages. They will hold you package and say "The customer requested to pick the package up"
DN
Donna Nails
Dec 2, 2025
1.0
This office does not deliver our packages and will not answer the phone. I know why they don't answer because every one is made about their packages not being delivered. They sent me a message saying my mailbox was full but they don't put packaged in the mail box they put it at my house which has plenty of room. If you are not going to deliver packages then let Amazon know not to drop them off to you!!@!!!!!!!!!!
GM
Geneva M
Nov 27, 2025
1.0
I rarely ever get things on time. Currently missing a wedding ring. They claimed it was delivered to my mailbox on Monday 11-24-25 at 5:59pm. I went to check the mail at 7:00 that same day. No ring. Called the post office and never got a person. Tried to communicate with my mail carrier. No response. Out of town now and will not have my ring for holiday pics with family. Absolutely LIVID as this isn't the first time they've "delivered" something, only for it to arrive a week or two later – or not at all. If it hasn't arrived by my return, I'll be filing a claim and coming IN PERSON to get this issue addressed.
I'm always getting late and/or horribly damaged mail. Between 3 and 6 tones a year, I get mail or packages for someone else whose address isn't even remotely similar and have had to deliver them myself because the USPS won't take accountability and handle their mistake. I worry that may have happened to my ring... Honestly would never have bought a house around here if I knew I was going to have such terrible, ongoing problems with the USPS here. ONLY the USPS, never any other delivery service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What products and services can I find at the United States Postal Service at 18181 US Highway 31?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 18181 US Highway 31?
Monday to Friday: 8:30 AM to 11:30 AM and 12:30 PM to 4:30 PM; Saturday: 8:30 AM to 12:00 PM; Closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary, so it's best to check with this location.
Where can I find nearby places to visit before or after my visit to the Post Office at 18181 US Highway 31?
Nearby places include Dollar General for shopping, Amish Gallery for furniture and gifts, and Vinemont Sports Complex for recreation.
Is there a place to rent DVDs or other media near the USPS location?
Yes, Redbox kiosks are nearby for convenient DVD rentals before or after your visit to the Post Office.
If I need fitness or physical therapy services near the Post Office, where can I go?
10-41 Strength & Physical Therapy is a nearby gym and sports recreation venue you can visit.