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Visit your local Post Office™ at 18181 US Highway 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Continually delivers packages and it’s like a scavenger hunt. You might find them wet beside the garbage can. In the middle of the driveway, in the mailbox, beside the mailbox or just anywhere but the front porch where they will not get wet. Then they are delivered damaged with the latest being burned. When the package was picked up the outfit fell out and it was burnt. Really? Now I have to argue to get this corrected. Is customer service a thing of the past? Or, why does the mail carrier not care or take pride in the job? Do they get paid to do their jobs? I think this may be only the second or third time I’ve ever left a negative review but today’s negligence was beyond careless. No way they didn’t know. So sad.
CC
Candace Ciobota
Jun 26, 2025
1.0
We have had so many issues with package deliveries. We have a large covered porch and they refuse to deliver it anywhere besides on top of the trash can uncovered (5 steps away from our porch). We have had MANY damaged packages from rain but today was a new low. They delivered a clearly burnt package. They are supposed to refuse damaged packages and send them back to the company. However, it was delivered like shown in pictures. We even got a large mailbox specifically for packages and they refuse to deliver any packages in that either. They are constantly losing mail or delivering it to the wrong address as well. I have tried to be kind and deliver complaints directly to the post office, but nothing is ever done. I am not the only one with issues. Something needs to be done. Please take your customers complaints into consideration.
JS
Jon Sheridan
Jul 4, 2023
1.0
They lie about deliveries and attempts. I can’t count the number of times they have marked a package as “delivered” when it’s not. They are especially prone to do this with Amazon packages to make their numbers look better.
JP
JoyAnn Perry
May 30, 2020
1.0
Moved to this post office route over a year ago, no problems till the last month...can't seem to get mail at a decent hour. Package delivered one Saturday night at 1030 but didn't leave my regular mail. Currently waiting on a package at 7pm that is scheduled for delivery today. Even got a package one morning then mail after 5 that day. It's absolutely frustrating.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What products and services can I find at the United States Postal Service at 18181 US Highway 31?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 18181 US Highway 31?
Monday to Friday: 8:30 AM to 11:30 AM and 12:30 PM to 4:30 PM; Saturday: 8:30 AM to 12:00 PM; Closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary, so it's best to check with this location.
Where can I find nearby places to visit before or after my visit to the Post Office at 18181 US Highway 31?
Nearby places include Dollar General for shopping, Amish Gallery for furniture and gifts, and Vinemont Sports Complex for recreation.
Is there a place to rent DVDs or other media near the USPS location?
Yes, Redbox kiosks are nearby for convenient DVD rentals before or after your visit to the Post Office.
If I need fitness or physical therapy services near the Post Office, where can I go?
10-41 Strength & Physical Therapy is a nearby gym and sports recreation venue you can visit.