United States Postal Service

2.3
88 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3105 Sunview Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3105 Sunview Dr, Vestavia, AL
35243, United States

Hours

Reviews

2.3
88 reviews
5 stars
20
4 stars
5
3 stars
6
2 stars
5
1 star
52
  • TB
    Tiye B
    Oct 14, 2025
    1.0
    Package was supposed to be re-delivered Oct 10, per my request & I still haven’t received it. Go to check the status & it’s now saying unable to re-deliver. Not sure why considering I’ve had packages delivered to my address with no prior issues. Why have that option if it can’t be fulfilled. I selected that option, due to my work hours. No updates/communication whatsoever on whether my package is still at the post office for me to pick up. *UPDATE* Tried calling the post office, but unable to reach an agent bcuz it’s all automated. Can’t even call to confirm if they still have my package, so I guess I’ll go in person and hope for the best
  • KK
    Kaitlan
    Sep 18, 2025
    1.0
    I bought stamps for my save the dates from this location. I then placed them on my save the dates and handed them directly to someone to have them shipped out so that they wouldn't get lost. She said "okay I see they have stamps on them" and "you're all set." This was on Monday. Thursday-- I check my mailbox and they have been sent back to me in this envelope. They have stamps on them... oh and one is missing. I had 40, 39 have been returned to me. I am incredibly frustrated.
  • TP
    Terri P
    Mar 17, 2025
    1.0
    They gave my package away to someone. They acted as if they didn’t care if I got my package or not. No regards to what happened to it or not even a simple apology. I hate having to come to this post office. The customer service from here is terrible . Even the workers that comes to deliver the mail. Please get a whole new staff.
  • SH
    Susan Hamm
    Apr 30, 2024
    1.0
    5 stars to Kierra for all her help today! But the other lady here was rude and condescending to me (customer) and Kierra (coworker). Call me Karen if you like, but I’ve been interrupted, talked over, made to wait in line multiple times while she deliberately called others around me, talked about me to other customers, and rolled her eyes. She was angry about having to help her coworker, who through no fault of her own, couldn’t make faulty equipment work. Kierra is a saint and deserves a raise! The other lady is a liability at best, and a lawsuit waiting to happen!
  • KK
    K. K.L.
    Sep 2, 2022
    1.0
    LAZY and rude and terrible mail delivery!!!!! They should clean house and fire the inept workers. They are literally STEALING and withholding packages. They need a class action suit.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.