United States Postal Service

2.1
92 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 745 Montgomery Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
745 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

2.1
92 reviews
5 stars
22
4 stars
2
3 stars
1
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4
1 star
63
  • RC
    Reginald Capers
    Dec 17, 2025
    5.0
    Janice was at the retail window today. She was so helpful. She helped me get a box that fit the items I was shipping. The location was clean, there were pens to use and glue sticks to seal envelopes or packaging. I listened to her transactions with the other customers while I was preparing my packages. It was cordial and inviting. She was by herself, so she was multitasking after she finished her transactions. Once I was ready, her taking me through the acceptance process was fast, even while asking all the shipping questions. Janice made my holiday shipping experience wonderful. Great job USPS!
  • MB
    Matthew Burke
    Jan 7, 2020
    1.0
    Friendly but not enough employees especially when they’re the busiest—during lunch hours. Line is regularly out the door with only 1 employee at the register.
  • AM
    Adaryl Mines
    Aug 15, 2019
    1.0
    One of the letter carriers rear ended my car not paying attention at a stop light. It's going on 2months and they still haven't called me or my insurance agent back about the repairs my car needs. When you call all you get is the run around and directed to a claims lady that is never in her office nor does she return phone calls.
  • SW
    Sharon Worcester
    Oct 19, 2018
    1.0
    Been twice. First time the doors were locked more than 5 min before closing. Second time I made it at 10 min til closing and a man at the counter rudely said I had 3 min and should probably just come back in the morning. There won't be a third time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.