United States Postal Service

1.4
153 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3201 Skyland Blvd E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3201 Skyland Blvd E, Tuscaloosa, AL
35405, United States

Hours

Reviews

1.4
153 reviews
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unfriendly and unhelpful staff, with many customers expressing frustration over rude interactions.

Delivery Issues

A significant number of customers reported problems with package deliveries, including lost packages, incorrect deliveries, and delays.

Long Wait Times

Many customers experienced long wait times at the post office, often with only one staff member available to assist.

Communication Problems

Customers frequently noted that the post office does not answer phone calls, leading to further frustration when trying to resolve issues.

Operational Inefficiency

Reviews indicated that the post office is often understaffed and poorly managed, contributing to a lack of service and organization.
  • RT
    Reese Truitt
    Oct 14, 2025
    1.0
    My package was being held for pickup at the post office and when I went in to get it, the worker told me "it was out for delivery". Despite the website saying I had to pick it up. Had to schedule a delivery
  • RH
    Ricky Hibbard
    Sep 21, 2025
    1.0
    Is it that hard to read the address on a package and deliver to the correct address. Wasn't even close to the right address house number is 2 feet tall on the mailbox do better it's a constant issue with tuscaloosa
  • MM
    Miya
    Aug 8, 2025
    5.0
    Came in for a money order. Great service. Took about 15 mins.
  • TT
    Trea
    Oct 27, 2023
    1.0
    They never answer the freaking phone.
  • JC
    JonDerrick Cannon
    Sep 15, 2022
    1.0
    Never answer phones. Had mail held and they can’t find anything.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.