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Brand Certified

United States Postal Service

1.4
(158 reviews)

Business Details

3201 Skyland Blvd E, Tuscaloosa, AL
35405, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3201 Skyland Blvd E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3201 Skyland Blvd E, Tuscaloosa, AL
35405, United States

Hours

Reviews

1.4
158 reviews
5 stars
11
4 stars
5
3 stars
5
2 stars
1
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

A significant number of customers reported lost or misdelivered packages, with complaints about packages being marked as delivered when they were not.

Staffing Problems

Many reviews mentioned the post office being understaffed, leading to long wait times and inefficient service.

Communication Failures

Customers frequently noted that the post office does not answer phone calls, making it difficult to resolve issues.

Overall Experience

The general sentiment is overwhelmingly negative, with many customers expressing a desire to avoid this post office in the future.
  • CM
    Cindy Merrill
    1 day ago
    1.0
    Waited in line at least 25 minutes. One person working the counter. She left and went to the back for 7 or 8 minutes. 17 people in line. At least 4 people left. Another person finally came out to the counter. It was at least 5 minutes before she helped anyone.
  • MR
    michelle ratliff
    Feb 19, 2026
    1.0
    Be aware that if you order something that has a little weight to it, you may or may not receive your package. Apparently they are allowed to flat lie about delivery when it is too heavy for the carrier
  • MM
    Michael
    Feb 3, 2026
    1.0
    Understaffed
  • CD
    C D
    Jan 23, 2026
    5.0
    I usually ship my products (Mercari and Etsy sales) from our local Northport office but recently shipped at the Skyland location because it was closer, and the package got there SOOOOO much faster than packages to similar distances/locations from the Northport location. Service was good too (older gentleman on a Saturday a.m. - thanks sir!)
  • JJ
    JR
    Jan 22, 2026
    1.0
    Need an Holy Ghost audit of this place for sure. Lets pray it gets better cause we are at His mercy with this one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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