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United States Postal Service

1.8
(157 reviews)

Business Details

1313 22nd Ave, Tuscaloosa, AL
35401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1313 22nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1313 22nd Ave, Tuscaloosa, AL
35401, United States

Hours

Reviews

1.8
157 reviews
5 stars
22
4 stars
8
3 stars
4
2 stars
4
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.

Delivery Problems

Several reviews mentioned issues with package delivery, including lost packages and incorrect deliveries, contributing to customer dissatisfaction.

Inconsistent Hours

Customers reported that the post office frequently does not adhere to posted hours, causing further frustration.
  • BC
    Brandon C
    6 days ago
    1.0
    Unfriendly and very dismissive staff. Tried to ship a package and it was shipped to me instead of the intended address. When I asked why this occurred, a member of the staff stated that they had adhered the label on the package incorrectly so it was an error on their part, not my own. Since it was too late to send the package again, I requested a refund and was told that my postage sale was final and that there was nothing to be done. Laughable but not surprised given the other poor ratings for this location.
  • JB
    Joseph Brown
    Feb 20, 2026
    1.0
    If I could leave 0 stars I would.
  • MC
    Michael Cacioppo
    Feb 17, 2026
    1.0
    I’ve called them over 20 times after they instructed me to call a provided number over undelivered mail. They haven’t picked up a single call and have even hung up on me twice. Unacceptable.
  • RM
    R M
    Feb 16, 2026
    1.0
    I got there at 4:54 PM and they had already locked the doors.
  • TA
    Tom Ash
    Jan 31, 2026
    1.0
    Postal Employees need to READ and understand Poster 7 ( Postal Rules and Regulations on Postal Property ) .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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