Jackson Security Services

4.7
170 reviews

Business Details

4701 McFarland Blvd East, Tuscaloosa, AL
35405, United States
(205) 752-3569
https://www.jacksonsecurityservices.com/

About

Security ServiceLocksmithSecurity System Supplier
Jackson Security Services is a local business that sells and professionally installs burglar alarms, fire alarms, and all types of security cameras. One of the most popular requests is for smart home devices and connectivity. JSS can sell and install home security equipment and smart devices such as thermostats, cameras, lights, Skybell wifi doorbell cameras, and security equipment, all of which can be monitored and controlled by a smartphone. Our emergency service line is open 24/7. Call us today to learn more about our residential and commercial security needs!

Location

Jackson Security Services
4701 McFarland Blvd East, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.7
170 reviews
5 stars
155
4 stars
4
3 stars
0
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently described as friendly, professional, and knowledgeable, providing excellent customer service.

Technical Expertise

Customers appreciate the technicians' ability to explain systems thoroughly and resolve issues efficiently.

Communication Issues

Some reviews highlight poor communication regarding service details and scheduling, leading to customer dissatisfaction.

Pricing Concerns

Several customers expressed dissatisfaction with service charges, feeling they were excessive or unfair.

Overall Satisfaction

Many customers report high levels of satisfaction with the service provided, recommending the company to others.
  • PG
    Philip Gruwell
    Feb 5, 2026
    5.0
    Michael was very polite and professional. He was friendly and very quick to help. Do what you can to keep this employee!
  • DP
    Denise Prowell
    Feb 3, 2026
    5.0
    Great experience with Matthew…friendly, knowledgeable. He thoroughly explained everything. Very pleased.
  • JJ
    Jen
    Jan 29, 2026
    5.0
    He was very professional and kind. Enjoyed working with him. Such a nice gentleman
  • TD
    Tanya Decker
    Jan 20, 2026
    5.0
    Matthew is a great tech at Jackson security! He is very polite and knowledgeable of their systems!
  • VS
    Vecc Savage
    Jan 16, 2026
    5.0
    Very professional, patient, and overall great guy. He got the job done in a timely manner and provided great customer service.

Frequently Asked Questions About Jackson Security Services

What products and services does Jackson Security Services offer?

Jackson Security Services sells and professionally installs burglar alarms, fire alarms, and various security cameras, including smart home devices such as thermostats, cameras, lights, and Skybell wifi doorbell cameras, all controllable via smartphone.

Does Jackson Security Services provide emergency support?

Yes, Jackson Security Services has an emergency service line open 24/7 for immediate assistance.

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