FedEx Ship Center

2.9
178 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Tuscaloosa, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
901 29th St, Tuscaloosa, AL
35403, United States

Hours

Reviews

2.9
178 reviews
5 stars
61
4 stars
19
3 stars
12
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Delivery Issues

Customers frequently reported problems with delivery attempts, including packages marked as delivered without actual delivery, and drivers not following delivery instructions.

Incompetence

Many reviews mentioned incompetence among employees, including failure to locate packages and incorrect handling of shipping requests.

Facility Condition

Some customers noted that the facility was clean and well-organized, but this was overshadowed by negative experiences with staff.

Overall Satisfaction

Overall, the feedback indicates a significant level of dissatisfaction with FedEx services, with many customers vowing to avoid using them in the future.
  • JG
    Joseph Gabriele
    Oct 21, 2025
    1.0
    Drivers are so incompetent
  • JL
    John Letourneau
    Oct 15, 2025
    1.0
    Expect your delivery instructions to not be followed. If I could stop Amazon from using FedEx, I would opt for them to use USPS or UPS any day. I have called both locally and corporate multiple times, but it does nothing. They legitimately do not care and will do nothing to resolve the issue
  • BL
    Brandi Lester
    Jul 15, 2025
    1.0
    The lady was very rude at this location. She even said I had to buy a new box. I left and went to another location and they were very kind and they had no problem with the box it came in.
  • JH
    Jessica Honors
    Jun 27, 2025
    1.0
    I keep getting ripped off by FedEx employees! My package today was ripped open looked into to see if it is worth stealing. I cannot believe how often I have had to report FedEx as thieves and it just keeps happening. No one at FedEx seems to care about employees stealing customers products so my next step is the news stations. I am going to keep reporting this without fail. This is wrong FedEx and I am sick of it. I don’t want any company to ship with you ever again because you cannot be trusted!!
  • KD
    Kalyn-Wright Davis
    Apr 29, 2016
    5.0
    Very friendly and accommodating with anything needed.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Tuscaloosa offer?

FedEx Ship Center in Tuscaloosa offers packing supplies, boxes, FedEx expedited, standard, economy shipping services, shipment hold for pickup, and delivery scheduling with FedEx Delivery Manager.

What are the operating hours of the FedEx Ship Center in Tuscaloosa?

The FedEx Ship Center is open Monday to Friday from 8:45 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.