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Brand Certified

FedEx Ship Center

2.9
(181 reviews)

Business Details

901 29th St, Tuscaloosa, AL
35403, United States
(800) 463-3339
https://local.fedex.com/en-us/al/tuscaloosa/tcla

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Tuscaloosa, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
901 29th St, Tuscaloosa, AL
35403, United States

Hours

Reviews

2.9
181 reviews
5 stars
62
4 stars
19
3 stars
12
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Delivery Issues

Many customers reported consistent problems with delivery attempts, including packages marked as delivered without actual delivery, and drivers failing to follow delivery instructions.

Facility Experience

While some customers praised the cleanliness and professionalism of the facility, others experienced long wait times and unhelpful interactions with staff.

Overall Satisfaction

Overall, customer satisfaction is low, with many expressing a desire to avoid using FedEx in the future due to repeated negative experiences.
  • PS
    Paulette Sylvester
    Feb 13, 2026
    5.0
    It was absolutely amazing, though there was a line.The guy at the counter was really nice.He apologized for me having to wait which is rare. Thank you for making my life a little better. loved the colors in your hair🙂
  • LA
    layla ashtiyany
    Jan 22, 2026
    1.0
    This is getting ridiculous. I’ve never made a review before now but reaching customer service or to file a complaint is impossible. Same story different day, lazy workers say they attempted to make a delivery even though the package never shows that it made it to my county, I was home during the time of deliver and the “attempted delivery” photo is just a black picture. The happens all the time and I wish people would get fired and Amazon would use someone else!! Do your job or atleast tell the truth!!!
  • PK
    P K
    Dec 18, 2025
    1.0
    Vacation hold means DO NOT deliver.
  • JG
    Joseph Gabriele
    Oct 21, 2025
    1.0
    Drivers are so incompetent
  • JL
    John Letourneau
    Oct 15, 2025
    1.0
    Expect your delivery instructions to not be followed. If I could stop Amazon from using FedEx, I would opt for them to use USPS or UPS any day. I have called both locally and corporate multiple times, but it does nothing. They legitimately do not care and will do nothing to resolve the issue

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Tuscaloosa offer?

FedEx Ship Center in Tuscaloosa offers packing supplies, boxes, FedEx expedited, standard, economy shipping services, shipment hold for pickup, and delivery scheduling with FedEx Delivery Manager.

What are the operating hours of the FedEx Ship Center in Tuscaloosa?

The FedEx Ship Center is open Monday to Friday from 8:45 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from FedEx Ship Center

FedEx Ship Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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