The UPS Store

3.6
237 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3320 in Trussville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Trussville Highway 11 In Winn-Dixie Shopping Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Free parking lotAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
459 Main St, Trussville, AL
35173, United States

Hours

Reviews

3.6
237 reviews
5 stars
142
4 stars
8
3 stars
8
2 stars
11
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Emily and Kaci, received high praise for their friendliness, helpfulness, and efficiency in handling customer needs.

Store Cleanliness

Customers noted that the store is clean and well-maintained, contributing to a pleasant shopping experience.

Efficiency

Many reviews highlighted the quick service and minimal wait times, even during busy periods.

Package Handling Issues

Some customers experienced issues with lost packages and pricing discrepancies, indicating room for improvement in package management.

Management Changes

Recent management changes have led to improved service and efficiency, with customers expressing satisfaction with the new team.
  • KR
    Kimberly Richardson
    1 day ago
    1.0
    I called another local UPS to ask about the notary fee they quoted me 10 when I got the service they charged me double talking about a convenience fee which you charge that if they travel to you I’ll never patronize the Trussville location dishonest and prejudice 😳
  • RG
    Rick Guilbeau
    3 days ago
    5.0
    I recently use this UPS store to return an item to Amazon. It was a breeze. There was a short line of about three people when I arrived, but they were taken care of very quickly. All I had to do was let them scan. The Amazon app on my phone. I didn’t even have to prepare and package the item for shipment; apparently UPS has all of that.
  • MH
    Mister Hogue
    3 days ago
    5.0
    The 2 workers were very nice and helped me get my package shipped off quickly!
  • RB
    Ruth Borden
    6 days ago
    3.0
    The personal service is gone. If I had known returns were self serve I would had packaged it up at home.
  • TB
    Talya Bray
    Dec 21, 2025
    5.0
    They were so helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What shipping and business services does The UPS Store in Trussville provide?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.