Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3320 in Trussville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Trussville Highway 11 In Winn-Dixie Shopping Center.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
229 reviews
5 stars
135
4 stars
8
3 stars
7
2 stars
11
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly Emily and Kaci, for their exceptional service and efficiency.
Efficiency
Many reviews highlighted the quick service and minimal wait times, even during busy periods, showcasing the staff's ability to handle multiple customers effectively.
Returns Handling
The store received positive feedback for managing returns, especially Amazon returns, although some customers noted issues with QR code acceptance.
Store Management
Recent management changes have improved service quality, with customers expressing satisfaction with the new team's performance.
Mixed Experiences
While most feedback was positive, some customers reported issues with specific services, such as Amazon returns and inconsistent hours.
- YYYsyntricity6 days ago2.0Today I had tonl pay 1.74 per sheet for black and white non stick labels because the wifi was not working on the self serve printers . It should have been regular price. The self serve printers was not my issue
- JJJordan Jenkins6 days ago1.0My package was dropped off at this store last week, a tracking number was generated but the package was never shipped. I attempted to call the store number several times but no one answered the phone. My package is currently “lost” and the only option provided was to file a claim.
- TCTorin CostaNov 14, 20255.0Very helpful and pleasant staff. Quaint little store. Not much standing room, so for the holidays call to see if they are real busy.
- TATara AndersonNov 13, 20255.0I had a situation awhile back where i couldn't pay to renew my mailbox. The owner was very understanding and flexible with when i could pay. i didn't express it at the time but i really appreciate the gesture of looking out for longstanding customers.
- TOtrevis onealOct 21, 20255.0Laura and her staff did a wonderful job. I had a package get returned to sender by system error. Not only did she track it down, found out what happened. She also got it expedited back and I was reimbursed. Highly recommend using her and her store for all shipping needs!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What shipping and business services does The UPS Store in Trussville provide?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the store hours for The UPS Store in Trussville?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Where is The UPS Store located in Trussville?
The UPS Store is located at 459 Main St, Ste 101, Trussville, AL 35173, inside the Winn-Dixie Shopping Center on Downtown Trussville Highway 11.
Does The UPS Store in Trussville offer mailbox rental and shipping supplies?
Yes, they offer mailbox rentals, shipping supplies, office products, and moving boxes.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store in Trussville wheelchair accessible and do they offer free Wi-Fi?
Yes, the store has wheelchair accessible entrances and seating, and they offer free Wi-Fi to customers.
Are there nearby places where I can grab food or relax after visiting The UPS Store?
Yes, nearby places include Da Garage Cigar Lounge LLC for a lounge and bar experience, Thai Basil and Sushi for Asian cuisine, and Walk-On’s Sports Bistreaux for American-style dining.
Where can I shop for groceries or essentials near The UPS Store in Trussville?
You can visit Winn-Dixie grocery store located in the same shopping center for groceries and pharmacy needs, as well as Dollar Tree for discount shopping and arts and crafts supplies.
Are there any nearby financial or money transfer services around The UPS Store?
Yes, nearby financial services include Collective Underwriters insurance agency, 1st Franklin Financial mortgage lender, Western Union money transfer services, and Regions Bank.
What competitors does The UPS Store in Trussville rank against?
Competitors include FedEx, United States Postal Service, Staples, Office Depot, and Postal Annex.