United States Postal Service

2.0
76 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5631 Highway 90 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5631 Highway 90, Theodore, AL
36582, United States

Hours

Reviews

2.0
76 reviews
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  • EG
    eric goodrum
    Nov 17, 2025
    1.0
    The old black lady that works at this location is very rude, lazy, and all around un-helpful. I had an order show up 2 days late that I paid for express shipping on and went to the post office to get my refund $33 and some change. The lady got rude because I had a picture of the receipt not this physical copy which I ordered a product from across the country so of course it was just a picture of the receipt. After we got past that issue she told me the sender of the package was the one that had to request a refund from the post office. Even tho its a company and I have never had an issue requesting a refund for a package I ordered and was responsible to pay for my own shipping. Its not like it was an item purchased that shipping was included hence the reason I was given a copy of the receipt incase of lost or late package.
  • BB
    Breanna
    Oct 29, 2025
    2.0
    PLEASE stop delivering my packages to the wrong house. The address is literally on the package. And it's correct. I'm tired of receiving them late and I'm sure the other people are tired of having to drive/walk over to put it on my porch.
  • SB
    S B
    Oct 15, 2025
    1.0
    If you absolutely, positively like to wait 30 min to send a package!
  • JB
    Jimmy Barnette
    Oct 2, 2025
    1.0
    If your package will not fit in the mailbox, they will drop it at branch and tell you the item was "undeliverable". Do not expect them to get out of their seat and walk to your doorstep to deliver anything.
  • JK
    Jordan Kelly
    Sep 29, 2025
    1.0
    Absolutely pathetic performance! My item arrived at my local post office on Friday. Saturday morning instead of going out for delivery it got sent to another local office about 30mins away. When I contacted that office they informed me that it was put on a truck and sent back to my post office Saturday afternoon. Now Monday my item is 3 hours North of where I live. Truly one the most disgraceful examples of accountability I've personally dealt with. How can so many people screw up a simple task so consecutively without realizing it!?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.