United States Postal Service

3.9
12 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3788 Highway 47 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3788 Highway 47, Shelby, AL
35143, United States

Hours

Reviews

3.9
12 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 star
2
  • RH
    Rachel Hill-Arrington
    3 days ago
    5.0
    Thank you to the sweet lady today attempting to help me with my international package today and for your continued effort only to find out it could not be done with USPS. She maintained her cool and patience and I really appreciate it.
  • MM
    Meagan mills
    Oct 13, 2025
    5.0
    Ryan is the best mail carrier I’ve ever met, has always been more helpful than anyone, I love the Shelby post office & all the drivers too they are all kind as can be. And work hard!!!
  • DP
    Dennis Pearson
    Oct 7, 2025
    1.0
    I spoke with a woman that works at the post office today October 7th about some orders that had came through there yesterday and I had spoke with another guy on the phone yesterday about that were going to the wrong address to my ex we recently parted ways and she's being her usual self wont let me get my stuff that there or has come through the mail but he said he would hold them for me I live a 100 yards from the post office and my ex lives a half a mile from me and this lady was so rude she wouldn't check and see if my orders were there or she wouldn't let me ask if they could hold some thats supposed to show up tomorrow she was just totally rude and you can't change the address after they ship so ill probably never get the stuff if it makes it to my ex see this is kinda stuff that causes problems for people me and my ex are not seeing eye to eye and she has threatened to call the law if I call or show up so this woman just really missed me off she was very unprofessional in my opionion and im sure in anyone that would have heard her would have thought the same
  • TH
    Teresa Holliman
    Jul 3, 2017
    5.0
    A small country post office. Friendly service. The girls do a great job.
  • RF
    Ray Fisher
    Jul 11, 2016
    1.0
    I have been experiencing an unusual amount of missing mail and late mail arriving with notes scrawled on the front saying "not for me" or "delivered to the wrong address".

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.