United States Postal Service

2.2
13 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 50 Orange Ave W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Orange Ave W, Satsuma, AL
36572, United States

Hours

Reviews

2.2
13 reviews
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  • JC
    Jack Crisp
    Oct 4, 2025
    1.0
    I have lost all confidence in the management of the satsuma post office. This feels personal. First you lie about held at post office at customer request, which I was actually home and mowing my lawn, then You couldn’t access the delivery location to a place you have been delivering to for over 40 years?!
  • JB
    Jordana Burton
    Nov 27, 2024
    1.0
    The worst customer service of any post office I’ve ever been in.
  • LH
    Letrania Hawkins
    Nov 4, 2022
    1.0
    I'm sure the delivery person put my package in someone else mail box there is a person with the same number on the next street but I'm on Northgate the tracking said it was left by USPS at 10:46 in the mailbox.
  • JH
    Jesse Hays
    Jun 30, 2017
    1.0
    Abismal service I could not imagine worse. I was out of the house a few days and missed a signing for a usps package, so they dropped it off at Satsuma. They apparently only hold packages for 2 days:(.... This is why the government shouldn't run anything the satsuma post office would make a great example. I'm currently chasing that package all over creation, it was supposed to be gift about 2 weeks ago:/......

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.