United States Postal Service

2.7
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18145 US Highway 90 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18145 US Highway 90, Robertsdale, AL
36567, United States

Hours

Reviews

2.7
30 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
16
  • WA
    Wendy Arthur
    Dec 27, 2025
    1.0
    You can't talk to a real person! You get stuck in the loop of automated calls. This is NOT customer service!
  • TP
    Tootsie Roll Patrol
    Nov 11, 2025
    1.0
    Try putting proper business hours on your door! So disappointing
  • CW
    Clayton Whitehurst
    Oct 25, 2022
    1.0
    I’m constantly having my mail delivered to the wrong address and receiving other peoples mail! I’m thinking about getting my mail delivered to a family member just to not have Robertsdale Post Office handling it!
  • MS
    Melissa Stegall
    Jun 9, 2018
    1.0
    I had ordered some parts for my motor home and when the carrier ( which was a sub ) brought them she said she left them inside a door that was locked because the office was closed. Still don't know how she got in there but if she had left them they would have still been there when I looked because no one had been in the office. Talked to the postmaster and he was not helpful at all didn't seem to really care. He said she scanned them on the property..........but that doesn't mean she left them. Someone should have to reimburse me my money.
  • JK
    Joe Key
    Dec 28, 2015
    1.0
    Worst place ever! Never had so much trouble getting mail in my life. The whole road and name change from the county has been a complete fiasco! !!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.