United States Postal Service

2.4
18 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3078 Highway 431 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3078 Highway 431, Roanoke, AL
36274, United States

Hours

Reviews

2.4
18 reviews
5 stars
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1 star
11
  • OS
    Onica Sanders
    Sep 29, 2025
    1.0
    Waiting on important information an here it is after 7pm... Mail has NOT ran...
  • JS
    Janie Sims
    Sep 15, 2025
    1.0
    I WOULD GIVE 0 STARS IF IT WAS AN OPTION! THIS LITERALLY HAS TO BE THE WORST POST OFFICE I HAVE EVER ENCOUNTERED! I DON'T GET PACKAGES BECAUSE THEY DON'T FIT IN MY MAILBOX! I'VE SENT TEXTS TO SUPERVISOR ON NUMEROUS OCCASSIONS ONLY TO GET CRICKETS OR HIS INABILITY TO HANDLE! MY MAILBOX HAS BEEN SO STUFFED BEFORE THAT A RUBBER BAND WAS USED TO HOLD DOOR ON MAILBOX CLOSED! I RECEIVE PACKAGES THAT DO NOT BELONG TO ME! IF PACKAGE DOESN'T FIT IN MAILBOX, BRING TO DOOR!!!!!!!! I AM LIVID AND HAVE FILED A COMPLAINT WITH USPS!!!! MAYBE THEY WILL ADDRESS!! DON'T CALL BECAUSE THEY WILL NOT ANSWER THE PHONE! I SEE WHY THEY HAVE A 2.6 RATING!
  • CS
    CHRISTINA BOYD SENN
    Apr 18, 2025
    1.0
    they send my mail back to the sender and told me to change my address cause I don't stay at my address and the reason I don't live at my address is because my house burnt down,they are rude people
  • BB
    Briana Burden
    Apr 2, 2021
    1.0
    The mail person has not came at the right time today he was suppose to be here a hour ago.
  • RS
    Rocky Smith
    Nov 12, 2018
    1.0
    Always late with mail and always closing eairly never open the day after he HOLIDAY and rude workers in the office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.