United States Postal Service

3.1
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 95 Sam Ellis Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
95 Sam Ellis Dr, Rainsville, AL
35986, United States

Hours

Reviews

3.1
28 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
0
1 star
12
  • PP
    Phoebe Pate
    4 days ago
    5.0
    Always friendly, helpful and quick.
  • JS
    J Shlds
    Dec 23, 2025
    5.0
    Employees here are very friendly, helpful and courteous. I have never had an issue with customer service from them. They do seem very busy in the back and sometimes there is a short wait of under a minute for them to come to the counter, but I appreciate their willingness to work hard to get packages and mail sorted timely and to help me also in a friendly manner. A big thank you to all the postal workers, especially the laters working the front counter.🙌
  • HM
    Harold Moore
    Sep 6, 2025
    1.0
    The Last 5-6 Years We have Experienced a decline in service and Package Loss and Mis delivered packages continue . Very Poor Communication. Not Sure the USPS Gonna Make it. Much Better Service with Fed Ex and UPS and Such.
  • KW
    Kelli Wells
    Dec 19, 2024
    5.0
    Awesome people that work here… we moved to GA and I had called to try and forward a package and the guy called me back today and got my package re routed to GA .. thank u so much ! They went over and beyond to help me ..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.