Brand Certified
United States Postal Service
1.9(130 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
1310 9th Ave, Phenix City, AL
36867, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1310 9th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
1.9
130 reviews
5 stars
24
4 stars
2
3 stars
2
2 stars
8
1 star
94
- AAAdoreApr 21, 20265.0Ms. Crystal provided outstanding customer service and truly went above and beyond to help me 🙌🏾 She assisted me and my girlfriend with collecting our mail and also helped me with shipping a package 📦 Her patience, professionalism, and kindness made the whole experience smooth and pleasant 😊 I also want to give her a special shout-out for supporting autism 💙 That means a lot to me personally because my niece is autistic. It’s always encouraging to see someone show genuine care and understanding 🌟
- LWLeigh WhiteApr 15, 20261.0Which company leaves a “sorry we missed you while you were out” card in your mailbox when you're visible and standing on the porch? If you said “Phenix City Post Office,” you're right. Our letter carrier won't step out of the vehicle to deliver certified mail directly. Instead, they leave a “sorry we missed you” card. Even after registering for redelivery online, the certified letters still aren’t received.
- FKForest KarrMar 12, 20261.0The clerk performance evaluation system is incorrectly configured. The rating is displayed on the control panel in front of the clerk, making it difficult for customers to provide an accurate rating. Furthermore, the clerk independently selects the highest rating without any embarrassment.
- WAWilliam AvalosJan 29, 20263.0Eastern time
- NBNicko BamabunsJan 2, 20261.0Every month I have missing mail pieces. December of 2025 I had 15 missing mail pieces,letters, cards and bills. They showed on informed delivery but never arrived. Often I put mail out for pick up and it takes days for the mail person to take it out of the box. I sent a email about the missing mail an received an email back that said wait it will show up buy with alot more words. I talked to the man over the mail carriers on the phone and all he could talk about was how wonderful and perfect my carrier is and how she could never make a mistake. It was obvious they are dating or friends. He gave me a link that did not work to put in a mail search online. When I finally found the mail search on my own it has a section where you have to select something to go forward but there are no choices, nothing to select so you can go no further. All in all 1 star is far too good for how bad the Phenix city post office and its carriers are and how awful customer service is.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
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