United States Postal Service

1.9
122 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1310 9th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1310 9th Ave, Phenix City, AL
36867, United States

Hours

Reviews

1.9
122 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
8
1 star
88
  • CF
    Carmen French
    Aug 15, 2025
    5.0
    Very helpful
  • KK
    kristye11
    Aug 15, 2025
    1.0
    I received an alert saying out for delivery then I received an alert say pick up point. I got up went to the post office and sent my daughter in to get my package, which was 2 bottles of pills that could have fit in my mailbox, and the lady told her oh that's not us. We don't have your package. My daughter had to tell her it says pick up 9th street post office. The lazy clerk said what's the tracking number? My daughter showed it to her and she went to the back and surprise, my package was in the lazy clerks hand. I have ordered from these ppl before and my package has always been placed in my mailbox. For some unknown reason today it had to be picked up. Phenix City postal service, DO BETTER. We count on you. Hire ppl that care. Hire ppl that will do the job correctly. I know we are human we make mistakes, that's understandable but please please do better. Ppl have so many important and irreplaceable things that come through the mail. This package that my daughter picked up was her meds. She needed them. They have always been placed in our mailbox. I had to get up immediately and go retrieve them. Almost didn't get them because the lazy clerk wanted to say oh that's not us, BTW she didn't know what she was talking about. Thank you God your hand was in that. Phenix city postal service DO BETTER. PLEASE AND THANK YOU.
  • RS
    Richard Sartuche
    Jun 11, 2025
    1.0
    If that's what kind of service they got, we don't need them, they ain't worth having.
  • CJ
    Cindy jones
    Jun 9, 2025
    1.0
    Is it true that someone on Debbie court take his life because of his neighbor bullying him. That what a USPS driver said to me and others. So sad
  • KA
    Kelli Almeida
    Jun 7, 2025
    1.0
    If I could give them a worse review I would. These post people are so lazy. If it doesn’t fit in the mailbox they return my packages to sender saying “addressee unknown” because they don’t want to bring it to my porch. Has happened more than once. I have pictures that the sender sent and my name is clearly on the package! It’s ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.