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The UPS Store

4.6
(165 reviews)

Business Details

5408 Summerville Rd, Phenix City, AL
36867, United States
(334) 408-7924

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7455 in Phenix City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5408 Summerville Rd, Phenix City, AL
36867, United States

Hours

Reviews

4.6
165 reviews
5 stars
147
4 stars
1
3 stars
3
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Trent and Katie, received high praise for their friendliness, helpfulness, and professionalism, making customers feel valued and appreciated.

Efficiency

Many customers noted the quick and efficient service, with several mentioning that they were in and out of the store in a timely manner.

Cleanliness

The store was consistently described as clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding service quality and issues with package tracking.
  • SK
    Sherer Kern
    Feb 23, 2026
    5.0
    Always very friendly and fast service !! I would not go anywhere else !!
  • SD
    Sherrell Dowdell
    Feb 5, 2026
    5.0
    Today, Trent and Staff provided me with “amazing Customer Service!” As always, I was greeted with a smile when I first entered the store. All my needs were met immediately and I was in and out; which enabled me to meet my deadline in a timely manner. Thank you ALL immensely and have a blessed and wonderful day! Grateful, Sherrell
  • EL
    Eddie Livingston
    Jan 16, 2026
    5.0
    The employees were very nice and went out of the way to help.
  • AW
    Amanda White
    Jan 2, 2026
    5.0
    Alyssa was so helpful and kind! I brought in a soda stream and AirPods, without a box! In the middle of packing these items, I realized the CO2 cartridge was still in the box. Alyssa was so kind to unwrap and remove the cartridge for me. She maintained a professional attitude and assured me it was no problem to remove the part. Customer service is hard and often frustrating but Alyssa was amazing and dealt with my chaos in the kindest way!
  • CR
    Causal Robloxian
    Dec 23, 2025
    5.0
    I walked needed a few things done and they were very helpful. Explained everything properly to me help me understand what I needed to do where I needed to sign and what I needed to print. Did everything I needed any more I couldn’t have had better service thank you for everything

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7455 in Phenix City offer?

The UPS Store #7455 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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