United States Postal Service

2.3
36 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1400 Martin St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 Martin St S, Pell City, AL
35128, United States

Hours

Reviews

2.3
36 reviews
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21
  • TM
    tonya mckee
    Sep 19, 2025
    2.0
    They don’t open on time !
  • CB
    Carol Blackerby
    Jul 28, 2025
    5.0
    People are very nice and get your mail to you fast
  • BO
    B o
    Jul 19, 2025
    1.0
    The lady that works the front desk on Saturdays always seems stressed and unhelpful. She contradicts everything customer service states as well as the signs above her head in the lobby. Avoid this post office at all costs.
  • LC
    Leslie Childre
    Jun 11, 2025
    1.0
    I came here to drop off packages which were already prepaid and labeled all that I needed was for them to scan them so I can have a receipt and to ship them. I brought my packed up to the counter and the worker (her name on her tag was Valarie) told me to step aside and let the other people go ahead of me (which I didn’t mind because I had 9 packages) but she was clearly annoyed and did not want to deal with it. After she took care of the other customers she grabbed my packages aggressively and started scanning them sighing, annoyed (not saying a word to me). As she scanned my packages she threw them over her shoulder behind her a few hitting the wall. I am so glad that my packages were not breakable. I will try to avoid coming here again. This was Monday June 9th around 4:15/4:20 PM.
  • JS
    Jacob Stanley
    Jun 9, 2025
    1.0
    The reason the post office is losing money is because of this particular post office. Period. They do not open the lobby when the operating hours of the store are, the employees at the counter are incredibly rude and act like you dropping off packages and letters is an inconvenience for them when they chose to work here. That does not even consider the delivery drivers who changed daily, who do not deliver consistently, and who sometimes are delivering at 7 PM at night because they forgot things that they were supposed to have already delivered for the day. All the years that I have used post offices to sell and ship products, I have never worked with a worse run post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.