United States Postal Service

2.5
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 90 Plaza Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 Plaza Ln, Oxford, AL
36203, United States

Hours

Reviews

2.5
35 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
0
1 star
21
  • A1
    Akbar Muhammad (Problem 13)
    Dec 1, 2025
    1.0
    USPS is the worst!!!!!!
  • AZ
    Alabama Zephyr
    Nov 14, 2025
    1.0
    I would have left an excellent review because the fella at the desk was very pleasant and helpful, however, the person was complaining about unprofessionalism at this location is spot-on. As I'm checking out using the device at the counter, he reaches across and gives himself a :-) so quickly that I had no opportunity to even read the question much less answer it! I guess this is how staff is countering the fact that the Google reviews for this location are terrible. That's dishonest behavior by federal employee. Very disappointed and has resulted in this one-star review by this customer. Perhaps the Postmaster General for the area reads these reviews if so they should follow up
  • JZ
    Jennifer Zaner
    Jul 10, 2025
    1.0
    7-10-25 (12:30pm) Unprofessional!!! I was out doing errands at the Target shopping area. I believe she was picking up a package at Saples. There was a utility truck doing maintenance on one of the lights on one side of the street. The female mail carrier proceeded to park her silver Sedona van parallel to the utility truck to go inside blocking the main way through. She could've literally pulled up 5 feet and there would've been zero issues. She didn't tho, causing very unnecessary traffic issues. I was going to call and complain instead of posting here, but no one at the Oxford post office picked up.
  • JR
    Josiah Reese
    Jun 8, 2021
    1.0
    Terrible experience at this store. Stopped here because the one in my location had nobody inside to help when I was leaving out, so I decided I would just stop at this one while I was in the area. First guy I spoke to, didn’t even attempt to help me, just pointed me to a table with stuff to package the boxes on it. Okay, fine. It was obvious I was having trouble, and nobody asked to help, AT ALL. So apparently I used the wrong tape, and didn’t know until it was sealed on the box already. So I ended up grabbing another to fix the issue. Again, fine right? I guess not. I let them know I wasn’t use to doing this, because the lady in my hometown store is always eager to help me! I hand her what I’m shipping out, and the label, and she takes care of the rest! Wonderful experience and convenient and time saving for me. The three employees here had no interest in assisting me, and then told me I would have to pay for the extra box that I messed up. Horrible customer service.
  • BT
    Bonnie Turner
    Mar 1, 2019
    5.0
    Good service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.