United States Postal Service

2.7
65 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8396 Highway 431 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8396 Highway 431 S, Owens Cross Roads, AL
35763, United States

Hours

Reviews

2.7
65 reviews
5 stars
22
4 stars
6
3 stars
0
2 stars
3
1 star
34
  • KP
    Kristina Pfrommer
    Oct 25, 2025
    1.0
    Terrible job again stuffing everything into my mailbox until I can barely get them out. This time you stuffed and broke packages. Stop being lazy and walk packages up to the door!!!
  • VW
    Vonda woodard
    Sep 30, 2025
    5.0
    Love the post office. I really think they deserve a new building and location because that location is very small but I wanna give a big shout out to one of their workers. She went above and beyond for me today and I love that more people should have her energy and her customer service skills Toccara keep up the good work love I have never been to a post office where a worker has done more than she should for a customer. Have a blessed day.
  • ST
    Selina Thome
    Sep 26, 2025
    4.0
    Toccara is wonderful! She truly cares about the customers. She goes out of her way to be friendly, kind and helpful. With that said, the facility itself definitely needs expanding and updating! If the mail carriers have no where to keep packages "in the dry" then of course they will be wet when they arrive.
  • VC
    Vincent Cuviello
    Sep 16, 2025
    5.0
    This is my favorite postal office in the Huntsville area. Toccara always takes great care of me. She’s kind & pleasant & has a heart for serving our community. I wish all of the Huntsville offices could take notes from her. 5-stars!
  • EM
    Emily Maynard
    Sep 6, 2025
    1.0
    Multiple packages arrived soaked. Items inside damaged. The building is inadequate and these postal workers have boxes strewn out on the ground and in bad weather too. I have also gotten video footage on my doorbell camera of a postal worker throwing packages at my door and calling it "delivered".

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.