United States Postal Service

3.3
33 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 25778 John M Snook Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
25778 John M Snook Dr, Orange Beach, AL
36561, United States

Hours

Reviews

3.3
33 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
6
1 star
9
  • SB
    steve booker
    Aug 7, 2025
    2.0
    Box packages are crammed into the mailbox damaging medical supplies. Then the mailbox is left open. We just have a new mail person because prior to the last week our mail person was top notch.
  • BH
    Bella Hicks
    Jul 21, 2025
    1.0
    They deserve no stars, I’m upset I have to give them even one.. if you’ve been there I don’t even need to explain why I gave them one star. PLEASE GO TO THE UPS NEXT TO CACTUS CANTINA THEY ARE SO SWEET AND WAY BETTER THAN THIS CIRCUS. The employees are horrid, rude, disrespectful and any other word you can think of. Ignore the other reviews that say they are nice, because that’s simply not correct now.
  • BD
    Brooke Dolbare
    Jul 3, 2025
    1.0
    For unknown reasons my packages were labeled insufficient address. I arrived at the OBA post office in less than one hour of the tracking saying it was being held. There was no hold. The unhelpful gentleman in the front looked at maybe three packages and told me it had already been scanned for return to sender. How is anyone to get their packages if they aren’t given time to pick them up!? Unacceptable.
  • GA
    gail anderson
    Jul 9, 2024
    1.0
    Very disappointed in the Orange Beach postal service. Poor - poor customer service. Ordered product from Amazon via UPS. The package was handed over to Orange Beach USPS. The home we are renting has a street address but not a mailbox. USPS delivery was attempted at 2:59pm. There were 4 cars in the driveway. 10 people in the house. Cell phone number available. We were notified by Amazon/UPS and went to the Orange Beach post office immediately. We were told at 3:40pm that the supervisor returned our package before we could retrieve it. Excuse was insufficient by USPS. I guess it was a relief it wasn’t an emergency medication. Such poor, poor customer service. Our tax dollars are not being spent appropriately at the USPS in Orange Beach. Sad!! NEEDS CUSTOMER SERVICE TRAINING.
  • RV
    Ramona Vincent
    Jul 9, 2020
    5.0
    Exceptional service by Crystal at 3:56 today. I think she needs to get 6 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.