Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5864 in Orange Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Commons Shopping Center @ Corner Of Canal Rd & Hwy 161.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
125 reviews
5 stars
84
4 stars
2
3 stars
4
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Pricing Issues
Many customers expressed dissatisfaction with high prices for shipping and printing services, feeling that costs were excessive compared to other options.
Efficiency
Several reviews highlighted slow service and long wait times, particularly during busy periods, despite some employees being noted for their ability to handle multiple customers effectively.
Staff Competence
While some employees received high praise for their helpfulness and professionalism, others were criticized for poor customer service skills.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the customer experience.
- MLMelora LayneOct 8, 20251.0I absolutely hate going in this store. I would rather drive to Gulf Shores than to go back here. The staff is sooo rude. I’m sorry if they hate their jobs, maybe they shouldn’t be in customer service. Once last year I had one of them literally yell at me because my Amazon return wasn’t boxed up even though I showed her where the return clearly stated no box needed. Today one of the people was shouting things like “I’m going to Africa” and mad because the phone was ringing. The lady in front of me got tired of waiting and as soon as she left and the door closed, the same employee yelled “fine! Have a great day!” These folks are so unprofessional. If there was any competition in Orange Beach this place would’ve closed a long time ago. I’ll make the drive to Gulf Shores from now on!
- JSJerry ShieldsSep 25, 20255.0Awesome service with smiling faces. Very helpful.
- LWLisa WareSep 22, 20255.0Kristen & Emily were very helpful & friendly & got my work papers printed for me FAST. They gave service with a smile!
- NONatasha OgleSep 3, 20255.0Kristen was amazing. We picked up a package and we also stored our luggage here before we headed to the airport. Kristen was so friendly and hardworking. She was wonderful to work with!
- VMVicky McGeheeSep 2, 20251.0This store is NOT customer friendly. There is one lady that works the front desk that goes out of her way to insult you. I will go to the Gulf Shore UPS going forward. Tired of being treated bad.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5864 in Orange Beach offer?
The UPS Store #5864 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5864 located?
It is located at 25910-0 Canal Rd, Orange Beach, AL 36561, at The Commons Shopping Center at the corner of Canal Rd & Hwy 161.
What are the operating hours of The UPS Store #5864?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:30 PM, and closed on Sundays.
Is The UPS Store #5864 open on holidays?
The store has special holiday hours: it is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026, but open regular hours on November 11, 2025, and November 28, 2025.
What payment methods are accepted at The UPS Store #5864?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #5864?
You can call them at +1 251-981-9533 or email store5864@theupsstore.com.
Does The UPS Store #5864 offer any coupons or special deals?
Yes, you can save big with their special offers and coupons available on their website.
What nearby dining options are available around The UPS Store #5864?
Nearby dining options include Another Broken Egg Cafe for breakfast and brunch, McDonald's for fast food, Pizza Hut for pizza, O'Choppers Irish Pub, Bon Temps Poboys for seafood and Cajun cuisine, Milkshake Momma for burgers and ice cream, Cactus Cantina for Tex-Mex, and New York Bagel Cafe and Deli for sandwiches and bagels.
What nearby shopping options are near The UPS Store #5864?
Nearby shopping includes Wildflowers Boutique for women's clothing and shoes, Repeat After Me Consignment thrift store, and A to Z Beverage liquor store.
Are there any health and medical facilities close to The UPS Store #5864?
Yes, nearby you will find HealthActions - Orange Beach for physical therapy, Baldwin Health Primary and Urgent Care, and several doctors including Justin Deavers, M.D. and pulmonologist Russell Proctor, MD.