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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 311 S John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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- WSWolfgang SchreinerJun 8, 20255.0Live in New Brockton for now 25 years, and never had a bad experience with either the Post Office, or the Mail Carrier(s) here. Always friendly and courteous.
- LBLucy BergemannDec 5, 20241.0If I could give them 0 stars I would. Fail to deliver on time, pick up (despite the flag being up) or deliver at all. Staff is rude and unfriendly and acts “put out” when asked to simply do their job in helping to mail a package or purchase stamps.
- CCcoffeehound516Aug 28, 20241.0The Postmaster here, is a condescending, know it all. Absolutely terrible customer service - if you can even call it that. Save yourself the aggravation and drive to Enterprise or Elba.
- RRRobert RedekerOct 20, 20231.0Had a package that was supposed to be delivered through this Post Office while visiting here. This Post Office disposed of it because the address was not in the data base. Went there on the same day with the tracking number and ID and still would not give us the package. Horrible customer service and rude. By the way got a delivery from UPS the day before no problem with the same address. I guess they’re not in the delivery service anymore but would rather quote postal regulations.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 311 S John St, New Brockton, AL?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment via the online scheduler, although some limited walk-in hours may be offered.
What are the business hours for this Post Office?
Monday through Friday: 9:00 AM to 12:00 PM and 1:00 PM to 4:00 PM; Saturday: 9:00 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this location?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office with two valid forms of ID.
Is 24/7 lobby access available for PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check directly with this Post Office for exact lobby hours.
What nearby attractions can I visit when going to this Post Office?
You can visit nearby places like Premium Petals Landscape for gardening needs, or relax at DeAngela's Ink Boutique and Spa and Victoria Grace The Hair Queen for beauty services.
Are there nearby churches close to the Post Office?
Yes, there are several nearby churches including First Baptist Church New Brockton, Connect Church, and The Greater Springfield Baptist Church, which you might visit before or after your Post Office visit.
Where can I find nearby banking services close to the Post Office?
Troy Bank & Trust is located nearby, providing convenient banking services if you need to manage finances alongside your visit to the Post Office.
How can the nearby Redbox kiosk be useful when visiting the Post Office?
Nearby Redbox offers convenient rental kiosks to pick up or return movies and games, a nice option to relax after completing your errands at the Post Office.