United States Postal Service

1.6
25 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 2901 McGehee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2901 McGehee Rd, Montgomery, AL
36111, United States

Hours

Reviews

1.6
25 reviews
5 stars
2
4 stars
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1 star
21
  • AA
    Anon
    Aug 3, 2024
    1.0
    Their hours are inconsistent. If you have to close for lunch, close at the same time every day and post it publicly. If you have an emergency or something unavoidable, post the time you leave and when you expect someone to return. They close for lunch at random times, for more than an hour and do not communicate the leave or return times. This is a major inconvenience. For example, I drive there at 1:30 pm, see a sign that says the staff will return in an hour (but it doesn’t state the leave or return time), so I come back around 2:45 pm only to find it’s still closed. I think most people have now learned to not come back & just drive to the closest location. I personally have stopped using this location because it’s a frustrating inconvenience all around. I don’t understand how this has been allowed to continue. I filed a complaint and was told they’re short on staff. I can understand that, but the way they handle it is inexcusable. Just make the hours consistent and communicate - and honor - leave and return times. It’s not too much to ask. Also, it may help to post job openings. I checked the USPS careers, and there’s not a position posted for this location. This has been a problem for months now, if not longer.
  • LC
    Larry Chadwick
    Jul 28, 2023
    1.0
    This post office has caused me to pay late fees several times. Most recently, I mailed my MWW&SB bill on the first of July. It was due 7-11-23, AND AS OF 7-28-23 IT STILL HAS NOT BEEN RECEIVED BY THE PUBLIC WORKS OFFICE. THIS IS TOTALLY DISGUSTING SERVICE!!! SOMEONE SHOULD BE F I R E D! U P D A T E>> Postal services at this location is rated below ZERO..My friend who lives less than an hour 1/2 from Montgomery HAS NOT RECEIVED A BIRTHDAY CARD in more than 3 weeks. Out of state bills are received in a more timely manner than ones mailed within the state!! This poor service is causing customers to incur LATE FEES for SORRY SERVICES$ GOVERNMENT IS TRYING TO FORCE EVERYONE TO GO PAPERLESS. This gives AI more power and control. It also PUTS CONSUMERS AT HIGHER RISKS OF HAVING THEIR FINANCIAL ACCOUNTS AND PRIVACY VIOLATED. These conditions can change when Americans wake up to government agencies.
  • AP
    April Pesce
    Feb 17, 2022
    5.0
    2-17-22 @1:33pm The lady at front desk was very nice. Even though I made a mistake with my mail; she was patient and helped me fix the issue. She said she usually doesn't work at that office because I was concerned about the 1.4 rating when I walked in and commented. I'm glad she was working. Receipt says, clerk 20.
  • ST
    sabrina taylor
    Mar 10, 2017
    1.0
    Absolutely the worst staff ever!!!! Staff loud talk over you, and don't like to answer questions without attitude. They only thing they take time to do is get smart with you!
  • AH
    Alexis H
    Dec 16, 2016
    1.0
    The absolute slowest service. Do not come if you are in a rush.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.