Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 560 George Todd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported packages marked as delivered but never received, along with delays and misdeliveries.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, rudeness, and difficulty reaching someone for assistance.
Timeliness
Customers frequently complained about late deliveries and inconsistent mail service, with some not receiving mail for days.
Lost Packages
Several customers experienced lost packages, with no resolution or follow-up from the post office.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendliness.
RB
Robert Busby
6 days ago
1.0
Absolutely terrible. My packages arrived in the zip code of the destination. It went 7 hours away to Florida before coming back. The other package was sent 3 hours away before coming back. How can you be this terrible, NEVER answer your phone, and still have a JOB?
MA
M. Alex
Oct 7, 2025
1.0
Received a package in my mailbox today that was empty with the top half peeled back. A 100.00 item was missing.
QL
Quinton Lockley
Apr 21, 2025
5.0
Great service
LM
LeCretia Snow Middleton
Jul 2, 2019
1.0
The phone is always off of the hook. I placed a case and no one will do anything about a package that I still have no details about the location. I made a special trip to the location, left a message for the person in charge and still have not gotten a return message. This is absolutely ridiculous. I am so disgusted with the entire process.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 560 George Todd Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
Can I rent a PO Box online and use it at this location?
Yes, you can search and reserve available PO Boxes online and complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at the United States Postal Service on George Todd Dr?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check with this Post Office for exact times.
What nearby places can I visit along with the USPS on George Todd Dr?
Nearby, you can find other post offices, Northwestern Mutual corporate office, Southern Pipe & Supply retail and hardware store, and TruGreen Lawn Care for landscaping services.
How can nearby hardware and building supply stores assist me when visiting the USPS?
Stores like Southern Pipe & Supply and Ace Supply Inc nearby offer plumbing, hardware, and building supplies that you might need for projects while mailing or shipping supplies at USPS.
Are there professional services near the USPS that customers might find useful?
Yes, nearby services include Preventia Security for home security, Turner Scale Inc for appliance repair, and Creative Security Systems for home service needs.
Where can I find package packing supplies and restoration services near the USPS at 560 George Todd Dr?
Nearby, Grainger offers industrial equipment and packing supplies while PuroClean of Montgomery provides fire and water damage restoration services.