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United States Postal Service

2.1
(190 reviews)

Business Details

6701 Winton Blount Blvd, Montgomery, AL
36119, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6701 Winton Blount Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6701 Winton Blount Blvd, Montgomery, AL
36119, United States

Hours

Reviews

2.1
190 reviews
5 stars
41
4 stars
9
3 stars
6
2 stars
7
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, particularly regarding passport applications, with staff being unhelpful or unavailable.

Staffing Issues

Frequent mentions of understaffing and long wait times, leading to frustration among customers.

Package Delays

Numerous complaints about packages being delayed or lost at the facility, with some customers expressing concern over missing items.

Mixed Employee Experiences

While some employees were praised for their helpfulness, others were criticized for rudeness and lack of professionalism.
  • KK
    Kristey
    3 days ago
    1.0
    It says online Passport walking are on Saturdays. The guy who does the passports refuses to do them. It takes 5 minutes to do. Do your job! If you make an appointment you risk him going home early and not being there even with the appointment. What's the point of having an appointment if Noone will be there to do it? Even if you are understaffed it takes no more time then the other services so it therefore must be laziness. The passport guy does what he wants. Maybe he is the manager? He needs to be fired.
  • BW
    Brandon Wilson
    Feb 9, 2026
    5.0
    Everytime I've needed to ship anything it's been quick and safe. Everyone's was quick and easy going.
  • PL
    P LV
    Jan 10, 2026
    5.0
    Ms. Zandra was incredibly helpful, professional, and super sweet! She helped me locate my package and coordinated to help me pick it up from another facility! She needs a raise!!
  • JN
    Jessie Navia
    Dec 29, 2025
    1.0
    DO NOT GO HERE FOR A PASSPORT! Scheduled 3 appointments only for the person to not be there all 3 times.
  • VR
    Virginia Reaves
    Dec 13, 2025
    4.0
    Long line today, but 2 postal workers working smoothly thru the chaos. Unfortunately they had no Christmas stamps, but did give some suggestions for other locations that might still have some.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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