Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Montgomery, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.1
304 reviews
5 stars
125
4 stars
42
3 stars
10
2 stars
6
1 star
121
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with packages being delivered to the wrong address or not delivered at all, often citing false claims of delivery attempts.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful representatives and difficulty reaching someone for assistance.
Driver Performance
Several customers expressed dissatisfaction with the behavior and performance of delivery drivers, including claims of laziness and incompetence.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive experiences with staff at the shipping center, mentioning helpfulness and professionalism.
- ADAngie DavisDec 30, 20251.0FedEx is the WORST shipping company. I thought it was just the stop in Ellenwood GA, but it’s just as bad here in Montgomery. My package was out for delivery on 12/29. Then I get an update saying that there’s a request to hold it. Which is a lie. Then it showed that it was out for delivery today 12/30, and I get an update at 10pm saying that they attempted to deliver but no one was home. The package doesn’t require a signature, and I have a doorbell camera. So they blatantly lied because they were too lazy to complete their work. So now they’re saying they can give the driver instructions. They don’t need instructions to do what they should do. I hate when companies use FedEx. This is not the first time. I’ve lost perishable foods and I needed something else that came late.
- SIsusan isamanDec 18, 20251.0If I could give a zero I would. Thomas the driver has stated on the web tracking that we were not available for delivery of my husband’s cancer meds. My husband had been in our home for 3 days waiting on deliver, which continues to change and then state we were not here. This is a priority medical cooler. We have this delivered once a month for well over a year with this same issue stating we are not here to sign when we are. We do live in a rural area, and the house sit back off the road, but you can see it from the road. We have been called to the gate to get the package at times and other times we meet them in the front of the house because our alert dogs let us know when someone is here. The driver attached the same blurred picture of nothing when stating he had been to our home. The complaint is on the driver. My husband put his out to make sure they knew we were here. Our neighbor’s door cam does not show anyone coming on our street nor does our driveway cam.
- LMLucy McQueenDec 18, 20251.0Package was supposedly delivered to me on 12-17. Picture of delivery was clearly not my house. Showed package in a shed. I don't have a shed. Delivered by Hunter. I am sure the person who got the package will not return it and enjoy my Christmas gift. FedEx should do a better job than this.
- KEKurtis EasterwoodDec 16, 20251.0This facility Lost a $1500 package 2 weeks ago and refuse to do anything about it if I can help it will never use fed ex again
- JHJames HarseyOct 27, 20251.0It is simply pathetic my last 9 deliveries from fedx have all been delivered to the wrong address, I have called time after time to report this issue but still my package goes to the wrong address, when you finally get through the automated bullshit and speak to a customer service representative they can't speak English. I rate them a 1 only because there are no 0's. Fedx has to be the worse transit system ever.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services does FedEx Ship Center in Montgomery offer?
FedEx Ship Center offers expedited, standard, economy shipping, FedEx Express, FedEx Ground, FedEx Freight, and international shipping services.
Where is the FedEx Ship Center located in Montgomery?
It is located at 120 Folmar Parkway, Montgomery, AL 36105, USA.
What are the operating hours of the FedEx Ship Center in Montgomery?
The center is open Monday through Friday from 8:30 AM to 7:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at FedEx Ship Center in Montgomery?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I purchase packing supplies and boxes at the FedEx Ship Center in Montgomery?
Yes, the center provides FedEx Express packaging, boxes, and various shipping supplies.
Is it possible to schedule residential deliveries or hold shipments for pickup?
Yes, you can have shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
Does FedEx Ship Center in Montgomery offer any discounts for shipping services?
You can create a free FedEx account to receive shipping discounts.
What hotels are nearby FedEx Ship Center in Montgomery for out-of-town customers?
Nearby hotels include Comfort Suites Airport South, Holiday Inn Montgomery Airport South, Hampton by Hilton, Hampton Inn Montgomery-South-Airport, Motel 6, Best Western Hope Hull Inn, Quality Inn Montgomery South, and Fairfield Inn & Suites by Marriott Montgomery Airport South.
Are there dining options near FedEx Ship Center in Montgomery?
Yes, nearby dining options include Parrilla Loca (Mexican cuisine), Magnolia Bar and Grill (American), Waffle House (breakfast), Subway (fast food), Mudears Kitchen (American), McDonald's, and Hardee's.
What nearby locations can help customers with additional packing or freight services?
Nearby, there is the Fedex Staffed shipping center, Smurfit Westrock Montgomery Container Plant (packaging services), WestRock (business manufacturing and supply), and the United States Postal Service post office.